Job Description
* Basic Salary: £40,000 to £45,000
* Excellent benefits package including pension, healthcare scheme and shares scheme
* Flexible Hours: Monday - Friday
Are you looking to work with interesting products, alongside a friendly and dedicated team? With this position, you will be the first point of contact for technical issues, working with a complex range of equipment used in laboratories worldwide.
The role will be varied, focused on final testing of products and supporting other departments and customers with technical issues. You will have strong electronic fault-finding skills, and be comfortable working with computers.
You will have the opportunity to become trained to perform equipment installations globally too, with around 4-8 trips a year to Europe and the US. If this sounds like it’s up your street, and you’ve got an electro-mechanical engineering background, then please click apply!
This is the kind of work you'll be doing:
* Responding to customers who are having technical issues.
* Providing support when it comes to spare parts and components.
* Conducting testing and repairs in-house.
* Assisting the in-house lab with equipment issues.
* Using your problem-solving ability to generate ideas for better ways of working.
* Occasionally travelling to customer sites to perform installations.
The ideal candidate will consider themselves to have good diagnostic ability with excellent time management skills. They will also have:
* An electronic engineering background.
* An aptitude for troubleshooting, fault finding and diagnosis.
* IT literate - able to install software/drivers etc.
* Fantastic communication skills.
* An inquisitive mind and happy to work independently.
* Willing to travel (4-8 times a year) nationally and internationally.