About the role
We’re looking for a Director of Product Design to lead design across Payments, one of Monzo’s most important and fast‑evolving multi‑market business areas.
You’ll partner closely with senior leaders across Product and Engineering to shape strategy, set direction, and drive exceptional execution across your area. You’ll play a key role in influencing the direction of both the product and the broader customer experience.
You’ll lead and grow a team of Product Designers, helping them do the best work of their careers while strengthening design thinking, collaboration, and craft across Monzo. As a senior leader, you’ll raise the quality bar and expand design’s impact, influence, and effectiveness across Monzo.
Responsibilities
* Setting the strategic direction and design vision for your area, inspiring teams to think bigger and bolder, whilst aligning with Monzo goals and mission.
* Partnering with the leadership team for your area to define priorities, shape roadmaps, and turn strategy into impactful execution.
* Building and nurturing a high‑performing design team – investing in their growth, wellbeing, and long‑term success.
* Maintaining an exceptional quality bar across all design work through clear feedback and coaching, helping designers and teams consistently deliver best‑in‑class experiences.
* Creating an environment where feedback is open, craft is celebrated, and design quality continues to evolve across the organisation.
* Acting as a champion for design at Monzo, influencing how design thinking shapes our products and culture.
Qualifications
* You’ve led design strategy and vision across complex product areas, helping teams navigate ambiguity and deliver meaningful customer and business impact.
* You’re comfortable operating at multiple altitudes, from defining long‑term direction to driving high‑quality execution.
* You build strong partnerships across Product, Engineering, Research and Commercial, and know how to influence senior stakeholders through clarity, insight and craft.
* You have a strong point of view on product design and consistently raise the bar for quality, systems thinking and customer experience.
* You’ve built and led high‑performing design teams, creating environments where people can grow, do exceptional work and have meaningful impact.
* You know how to scale design influence across an organisation, shaping product direction, ways of working and culture beyond your immediate team.
* You’re energised by Monzo’s mission to make money work for everyone, and excited to help shape the next generation of payments experiences through thoughtful, magical and innovative design.
What’s in it for you
* We’ll help you relocate to the UK.
* We can sponsor your visa.
* This role can be based in our London office, but we’re open to distributed working within the UK.
* Flexible working hours and trust‑based work culture.
* £1,000 annual learning budget for books, training and conferences.
* Full remote set‑up support, including equipment and workspace essentials.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or disability status.
#J-18808-Ljbffr