Job Title: Housing Assistant Officer
Location: Forward Drive, Harrow, HA3 8NT (London Borough of Harrow)
Employer: Pertemps Recruitment Partnership on behalf of the London Borough of Harrow
Type: Temporary - Initial 3-month assignment, with potential for extension
Working Arrangement: Hybrid working
Pay Rate: £16.71 per hour (PAYE)
The London Borough of Harrow, in partnership with Pertemps Recruitment, is seeking a proactive, detail-oriented Housing Assistant Officer to provide vital administrative and data support within its dynamic Housing department, helping to ensure smooth service delivery and accurate record-keeping across multiple housing systems.
Key Responsibilities:
Housing Assistant Officers support the housing department by:
1. Inputting and updating customer data in CRM and IT systems (Photobook, Northgate, Civica, Civica CX)
2. Ensuring compliance with equal opportunities, health & safety, and information security policies
3. Providing strong administrative support with proficient use of software and online systems
4. Communicating effectively to resolve issues and maintain professionalism with customers and stakeholders
About You:
5. Knowledge of data protection, housing, and public sector legislation
6. Experience in customer-focused and diverse environments
7. Skilled in problem-solving and effective communication, including letter writing
8. Proficient in Microsoft Office and online tools
9. Minimum of 5 GCSEs (including English and Maths) or equivalent
About us:
For almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees.
London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.
The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting