CRS are currently assisting a leading rental company in sourcing a full time Hire / Sales Coordinator to join the existing team in the Bellshill area.
The Hire / Sales controller is required to join an expanding branch to provide full support in areas of internal client accounts. This will include customer service, dealing with regional depots and working alongsidethe Regional customer service Manager.
As Hire / Sales Controller you will continue to grow existing and new accounts whilst providing an excellent level of customer service.
This role requires a candidate who can work efficiently and to timescales on a daily basis. An enthusiastic and customer service orientated individual who has tool or hire experience where possible (but not essential as training is provided). Good administration and Microsoft office knowledge would be a distinct advantage.
Hire Sales Controller responsibilities:
Manage own workloads and to prioritise daily activities
Confident telephone manner when dealing with customer enquiries
Work in a team environment towards specific goals
Produce reports / excel
Manage customer database
What we are looking for:
This is a fast moving and growing business requiring a candidate who can work efficiently and to deadlines
An enthusiastic team player with demonstrable customer service experience
Demonstrable customer service experience in a fast paced environment
Ability to manage own workloads and prioritise daily activities
A confident communicator, comfortable dealing with people both over the phone and email
Willingness to learn the technical aspects of our range of tools
Work in a team environment towards specific goals
Experience of using MS office applications (Outlook, excel, word etc)
Someone with tool hire experience Desirable but not essential
Benefits:
Competitive annual bonus scheme
Salary sacrifice pension
25 days holiday, plus bank holidays
Additional holiday purchase scheme
Life Assurance cover 3x salary
Share save scheme
Eye care vouchers
Learning & Development commitment to upskilling and developing people, structured in house training available alongside external training where required
Cycle to work scheme
Long service recognition
Discounts a variety of discounts and rewards on thousands of well-known brands
Discounts on HP products
EE mobile contract discount offers
Gym discounts
Health Shield
24/7 accident helpline free joining
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