Senior Customer Success Manager, AdTech:
£45-55K + 10% bonus
The Company:
This global leader in omni-screen advertising is on a mission to transform how brands connect with audiences across TV, streaming, and digital. Born in the late 2000s from a vision to bridge the gap between TV and digital, the company has since expanded into advanced analytics, real-time audience insights, and, most recently, a cutting-edge contextual targeting platform. Their data and solutions are now trusted by top global advertisers and media agencies who want to make smarter, data-led decisions.
With teams spread across multiple continents, they thrive on collaboration, innovation, and a commitment to staying ahead of the industry curve. Their culture is inclusive, ambitious, and hands-on — giving people the opportunity to work on meaningful projects that drive the future of advertising.
The role:
They’re looking for an ambitious Senior Customer Success Manager to join the commercial team in London. This is a role for someone who’s as comfortable talking strategy with agencies and advertisers as they are troubleshooting campaigns and optimising delivery.
You’ll act as a trusted partner to clients across EMEA, helping them get the most out of the platform. That means owning onboarding, running training sessions, building custom audience segments, analysing campaign data, and providing hands-on support when needed. You’ll be the go-to advisor for programmatic strategy — educating clients, spotting growth opportunities, and making sure they get measurable value from every campaign.
To thrive, you’ll need:
* 4+ years’ experience in account management, programmatic trading, or AdTech customer success
* Hands-on knowledge of DSPs, SSPs, and campaign optimisation
* Strong communication skills to explain complex technical ideas simply
* A proactive, solution-oriented mindset, with the confidence to lead client conversations
* (Bonus: German speaking skills)
This is your chance to join a high-growth, global company with a unique product set — one that’s redefining how TV and digital come together.
📩 Sound like you? Apply now and let’s talk.