About QuadReal Property Group
QuadReal Property Group is a global real estate investment, development and operating company headquartered in Vancouver, British Columbia. Its assets under management are $98.5 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities globally for investments in equity and debt in both the public and private markets. QuadReal invests directly through operating platforms in which it holds an ownership interest and via programmatic partnerships.
QuadReal seeks to deliver strong investment returns while creating sustainable environments that bring value to the people and communities it serves. Now and for generations to come.
QuadReal: Excellence lives here.
Position Overview
The Regional IT Manager will lead the oversight of the application portfolio and service delivery for the portfolio in the UK region. Acting as a strategic partner to the business, this role bridges technology and business needs by delivering innovative, secure, and efficient solutions. The position is critical in ensuring that application services align with QuadReal's enterprise objectives while meeting the unique requirements of local teams. Combining hands-on expertise with strong leadership, the Regional IT Manager will drive the alignment of regional initiatives with global standards, ensuring compliance and supporting business success.
Key Responsibilities
* Oversee the day-to-day regional application operations, ensuring alignment with QR's enterprise standards of service and reliability.
* Monitor and ensure system uptime, reliability, and compliance with established SLA performance targets.
* Oversee incident response protocols and escalation management for application issues within the region and collaborate with the global team for enterprise related issues.
* Collaborates with decision makers, system owners, and end users from all corporate levels to gather requirements, perform feasibility studies and create business cases that contribute value to QuadReal
* Coordinate with QuadReal's global IT teams to implement enterprise systems and technology standards across UK operations.
* Foster a culture of customer service, accountability, and continuous improvement within
* Implement corporate controls and compliance measures across all UK sites.
* Collaborate with the Information Security (InfoSec) team to assess regional risks and implement mitigation strategies.
* Lead or support regional technology rollouts, system upgrades and process improvements
* Manage regional relationships with vendors, service providers and contractors ensuring performance and adherence to contracts.
* Contribute to regional IT budgeting, forecasting, and initiatives for cost optimization.
* Proactively identify regional technology needs and recommend solutions to enhance operational efficiency and business alignment.
* Participate in IT governance forums and contribute insights to QuadReal's global IT strategy.
* Report key application metrics, risks, and opportunities to senior leadership on a regular basis.
* Onsite IT Business Partner for UK Leadership Team.
Qualifications & Experience
Education
* Bachelor's degree in Computer Science, Information Systems, or a related field.
* Minimum 8 years of progressive experience in IT, including at least 2 years in a leadership or regional management capacity.
* Demonstrated success in application service delivery, application management, and team leadership.
Technical Skills
* Strong knowledge of enterprise applications, cloud technologies, and integrations (such as Microsoft 365, ERP systems).
* Familiarity with ITIL processes
* Experience managing vendors and leading technology projects in a dynamic environment.
Soft Skills
* Excellent communication, leadership, and stakeholder management skills.
* Proactive and solutions orientated, strong ability to identify problems and deliver scalable outcomes
Based on the position, QuadReal offers a competitive total rewards package in addition to the base pay, which may include a performance-based incentive plan, comprehensive health & dental benefits, pension plan, and paid time off.
The actual salary offered will take into consideration a wide array of factors including, but not limited to, the individual's skill, experience, education and training, the market compensation of the role, and the consideration to internal equity.
We value diverse experiences and perspectives. Even if your skills don't align 100% with the listed qualifications or salary range, we encourage you to apply – you may be a great fit for this role or others in our community. Applicants may also be considered for alternative positions within the organization where their qualifications and experience align more closely with available opportunities.
We use artificial intelligence (AI) technology — alongside human review — to assist in screening and assessing applicants for this position. Our recruitment team remains involved in all decisions.
Note to Recruiters: QuadReal does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to QuadReal, directly or indirectly, will be considered QuadReal property. QuadReal will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for engaged services to submit resumes.
QuadReal will provide reasonable accommodation at any time throughout the hiring process for applicants with disabilities or for those needing job postings in an alternate format. If you require accommodation, please advise the Talent Acquisition team member you are working with and include the following: Job posting #, your name and your preferred method of contact.
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