Salary: £48,000 - 60,000 per year Requirements: Experience as a Business or Solutions Analyst across the delivery lifecycle Strong stakeholder engagement and workshop facilitation skills Confident analysing requirements, processes and user needs Knowledge of agile principles and service/user-journey design techniques Excellent communication skills with the ability to simplify complex information Highly organised, collaborative, and proactive Desirable: Business Analysis qualification, UX or service design experience, understanding of accessibility standards Responsibilities: Lead requirements gathering, analysis and solution definition for digital projects Facilitate workshops and map current/future processes Produce business cases and support benefits tracking Translate complex requirements into clear deliverables and user-focused designs Work closely with developers and suppliers throughout delivery Design and run UAT/testing, ensuring a smooth transition into service Provide clear documentation, training and progress reporting Technologies: Support UX UI Design More: We are Hays Technology, seeking a skilled Digital Solutions Analyst/Business Analyst to join our solutions and change team in York. This role involves delivering digital transformation across our organization. We offer a hybrid work environment, with three days on-site, and this contract extends until 31st July. In this position, you will play a key role in shaping digital solutions alongside senior stakeholders and ensuring projects deliver measurable value. last updated 12 week of 2026