Education Account Manager | IT Managed Services
Location: Reigate (Hybrid)
Salary: Up to £45,000 + Double OTE
Benefits: Car Allowance or Company Car + Perks
The Client
We're working with a rapidly growing IT Managed Services Group, on an ambitious mission to deliver cutting-edge technology solutions that truly transform education. Partnering with leading secondary schools and Multi-Academy Trusts, they offer fully managed ICT services, cloud technologies, and bespoke education-focused solutions to drive digital excellence in the classroom.
The Role
We're on the lookout for a passionate and experienced Account Manager to help elevate customer relationships and ensure sustained ICT success in the education space.
As an Education Account Manager, you'll be the trusted advisor for school and trust clients - nurturing relationships, aligning technical solutions with educational outcomes, and driving mutual growth.
Key Responsibilities
* Act as the main point of contact for clients, building trusted and enduring relationships.
* Develop tailored account plans and growth strategies for each educational partner.
* Collaborate with internal teams (sales, marketing, technical) to deliver integrated solutions.
* Support contract renewals, service agreements, and procurement strategies.
* Keep up to date on tech trends in education and identify new value-adding opportunities.
* Track client satisfaction and proactively solve issues before they escalate.
* Manage budgets and help ensure projects are delivered on time and within scope.
* Be a passionate advocate for both the client and company's brand values.
What We're Looking For
* 3+ years' experience in a similar Account Manager role, ideally within an MSP.
* Strong grasp of the education technology landscape and client needs.
* Proven ability to grow existing business - no cold calling here!
* Excellent communication, planning and relationship-building skills.
* A customer-first mindset with the ability to manage multiple priorities.
* Passion for using tech to make a difference in education