Credit Controller – Customer focused - Professional services Role Overview: Reporting to the Director of Finance and the Finance Manager, the Fees Supervisor will have responsibility for creating, co-ordinating and delivering the work plan for my clients Fees Billing function and will have a strong focus on parental communication and the development of strong working relationships with both internal and external stakeholders. This role requires a highly organised individual with strong attention to detail, excellent communication skills, and the ability to work efficiently within a busy, fast-paced environment. Key Responsibilities: A full list of duties can be found in the job description link below, but key responsibilities/attributes will include: Preparing the annual workplan for the Fees department to ensure all core tasks within the function are planned and co-ordinated to deadline Lead the year-end/ year rollover process by developing and implementing the work plan to achieve this Supervision of the Fees Assistant Leading the process to ensure termly billing is achieved accurately and to deadline Maintaining an accurate fees ledger Fees related communication – manage the Fees department email accounts and ensure queries are dealt with promptly and professionally. Direct telephone conversations to resolve queries. Direct debits – preparing, reviewing and processing all fee collection direct debits in compliance with BACs rules. Fees payments and reconciliations Person specification Proven experience/ has had responsibility for the effective operation of a finance related function, with minimal supervision. Excellent organisational skills with an ability to manage multiple tasks. Strong communication skills, both written and verbal. High attention to detail and accuracy. Ability to handle sensitive financial information with confidentiality. A proactive and problem-solving mindset. Ability to work under pressure and meet deadlines. Experience of the following (or equivalent): iSAMs, Pass and Evolve would be an advantage but is not essential. Excellent keyboard and IT skills, including, Office 365, Word, Excel, desirable, Email. Hours: This is a full-time, full-year position working 37.5 hours per week, Monday to Friday.Salary: Up to £32,000 per annum Benefits: An extensive buffet lunch is included during term time Free membership for gym and pool, plus heavily discounted membership for family/partners Inclusion in executive pension scheme after probation Discounts at many local retailers/eateries and more. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. 4727438