Social network you want to login/join with:
One Stop - Customer Service Assistant, Chorley
Client:
Tesco
Location:
Chorley, United Kingdom
Job Category:
Customer Service
EU work permit required:
Yes
Job Reference:
1ea4920b2ef8
Job Views:
4
Posted:
02.05.2025
Expiry Date:
16.06.2025
Job Description:
What's in it for you:
We’re looking for a Customer Service Assistant to join our team at One Stop, a subsidiary of Tesco. As a Customer Service Assistant, you will be working in a fast-paced retail environment where no day is the same.
You will play an important role in the day-to-day operations of our store by providing excellent customer service, stocking shelves, processing payments, and helping maintain the store’s appearance.
As the customer is at the heart of everything we do, you will be constantly looking for ways to improve service through on-the-job coaching and feedback.
With your guidance, your store will always remain a safe place to work and shop.
Responsibilities:
* Serve customers with passion and pride, providing natural service.
* Encourage customer feedback through surveys.
* Work across all store areas including online, tills, replenishment, vending, and stock routines.
* Follow safety training and procedures.
* Participate in seasonal, community, and charity events.
* Understand store performance and contribute to profit delivery.
* Live company values, make everyone feel welcome, and follow policies.
* Accurately clock in and out for shifts.
* Follow security procedures and wear safety equipment.
* Follow the 'think 25' policy for age-restricted products.
* Respond promptly to assistance calls and explain actions to customers.
* Maintain a clean, tidy, and organized store environment.
* Potentially run shifts in the absence of managers.
* If applicable, undertake Post Office operations and pass necessary background checks.
Flexible Working:
We support flexible working arrangements. Discuss your needs during the application process.
Core Purpose:
Serving our customers, communities, and planet better every day.
Values:
* Customer-centric approach
* Respectful treatment
* Teamwork
* Ease of service
About us:
One Stop Stores Limited is a retail convenience business with over 1,000 stores across Great Britain, employing over 10,500 colleagues. Our stores offer a wide range of products and services, including Post Office, vending, and financial services. We are a subsidiary of Tesco, operating independently from our Head Office.
We are committed to inclusivity and accessibility in our recruitment process. For support, visit our accessibility page.
#J-18808-Ljbffr