Salary: £40,000 - 54,000 per year Requirements: Fluent in Cantonese or Mandarin IT operations related experience BSc in Computer Science Good knowledge of Microsoft products Good problem-solving skills Good organizational skills Good communication skills Maintenance and configuration of Microsoft servers Maintenance and configuration of Linux servers Basic programming and scripting skills Ability to act swiftly to urgent situations, such as power cuts and system failures Ability to work independently as well as part of a team Responsibilities: Provide support to daily operations Ensure systems run smoothly, report and fix problems Handle user requests and provide first level of services in Help-desk Produce daily reports, confirmations, and statements to users Responsible for first line support verbally and via ticketing system Communicate with users for updates and progress of support tickets Perform routine IT operational tasks across both early and late shift schedules Assemble and configure PC workstations and provide end-user support Involve in system infrastructure maintenance, configuration, and updates Identify and escalate infrastructure issues from reports Maintain T24 and satellite systems support for users Liaise effectively with staff from IT and other departments Communicate with vendors and contractors Comply with applicable regulations, rules, codes, guidelines, and standards set by regulators and the Bank Adhere to established risk control guidelines, procedures, and measures for risk management Technologies: Support Linux Data Warehouse More: We are a dynamic recruitment agency dedicated to providing exceptional staffing solutions. Our team is committed to fostering a diverse and inclusive workplace culture where all qualified candidates are welcome. We offer competitive salaries, ongoing support, and a collaborative work environment. The successful candidate will join us in our office, which operates primarily in a flexible shift pattern, allowing for significant in-office interaction while maintaining a balance with remote work options. last updated 19 week of 2026