County Durham & Darlington NHS Foundation Trust
Data Quality Officer
The closing date is 05 March 2026
County Durham and Darlington NHS Foundation Trust is one of the largest integrated care providers in England, serving a population of around 600,000 people. We are a high performing organisation with a track record of success.
An opportunity has arisen for a highly motivated Data Quality Officer to work within the Information services team specifically to action any identified data quality issues. This post is directly responsible to the Information Services Manager.
Educated to GCSE level or equivalent experience. You will have good IT skills with a working knowledge of the Microsoft Office suite of software with accurate data entry skills. You will be a task-oriented individual who pays attention to detail, good communication skills, and a track record of delivering to deadlines. The successful candidate should expect to work in a fast-paced, flexible, team-based environment playing a key role in varied projects and services.
Main duties of the job
The main roles and responsibilities of the data quality officer involve various tasks ensuring the data on the hospital administration system and our locally held data warehouse are as accurate and as up to date as possible.
Various tasks that are required are:
* Redirecting lost mail from GPS
* Validating patient demographics such as missing NHS numbers
* Merging of duplicate patients on the CERNER system
* Updating deceased patients on the system where they have died outside of the trust
* Create Inter-provider transfer forms for patients care to be transferred to another trust
* Update and monitor the National Joint registry system
* Receive Electronic Discharge Letters and clinical letters which have failed to reach the GP due to user error.
* Investigate incorrect encounters on the CERNER system such as incorrect specialty wrong dates etc
About us
If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager.
You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks.
We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented.
Full Job Descriptions can be found in the adverts supporting documents.
Over reliance on AI-generated content is discouraged and may diminish the applicant's chances of success.
For the most up-to-date information on visa requirements and eligibility, please check online to determine whether you can apply.
Job responsibilities
To ensure the accuracy of Trust reporting by actioning any identified data quality issues at record level. This will be either direct to core Hospital systems or via the Data Warehouse.
To support Trust National Audit programs by assisting with identified Data Entry tasks into specific audit portal. This will be done in line with National reporting timescales or Best practice requirements for Payment by Results.
Provide support to other areas of the organisation in terms of identified data quality issues that require rectifying at source.
Contribute to the validation process across the Trust's Operational Performance areas, including RTT (18 Weeks) and Electronic Discharge Letter provision.
Person Specification
Special Skills & Knowledge
* Good IT skills with a working knowledge of the Microsoft Office suite of software.
* Good Analytical skills
* Good communication and people skills.
* Able to prioritize workloads and meet deadlines
Experience
* Ability to manage unsupervised day to day tasks and workload
* Experience of Hospital Information Systems
* Experience of NHS Spine Portal
* Understanding of the data protection act and other patient confidentiality issues
* Educated to GCSE equivalent standard
Special Requirements
* Able to travel across Trust sites to meet the requirements of the post
Qualifications
* 3 x GCSE's
Employer name
County Durham & Darlington NHS Foundation Trust
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