To support the smooth running of the service delivery team ensuring all members of that team have the general administrative support required.
The post holder will also provide rota/admin duties across other parts of the business as the need dictates.
The Rota & On-boarding Administrator will work closely with the Rota & On-boarding Co-Ordinator and Rota & On-boarding Manager to ensure all clinical staff working in the services are compliant and that all administrative support functions are carried out in a timely manner.
Working Relationships:
• CEO
• Rota & On-boarding Manager (ROM) (Line Manager)
• Rota & On-boarding Co-ordinator (ROC)
• All Directors across the business
• Current and potential customers
• Patients and ‘service users’
• External partners and service providers
SELDOC’s purpose is to deliver local healthcare you can trust.
We will develop and grow our business as SELDOC Healthcare by:
• Extending the reach of our current service proposition
• Entering new markets with alternative products and services which leverage our brand, and
• Exploiting the potential which emanates from our unique mix of clinical, operational, and commercial expertise.
Our strategy requires us to maximise the impact of our current services, to strengthen current and new relationships with customers and to diversify effectively into new customer propositions.
We are patient-focused, compassionate, adaptable, empowering and competent.
Whilst we will retain our reputation for services which are clinically led and safe, we are ‘thinking big’ in terms of our clinical and commercial aspirations.
Job duties and responsibilities
Specifically, the Rota and Onboarding Administrator will:
• Work with the on-boarding and rota team to provide adequate cover to ensure the safe delivery of services.
• Onboarding – administering all pre-employed documentation including DBS, referencing in a timely manner.
• Answer onboarding telephone calls and queries
• To accurately maintain People-related data and personnel files, ensuring confidentiality
• Actively engage with new clinicians and proactively encourage effective and efficient completion of on-boarding stage
• Schedule and oversee training sessions for all new clinicians
• Correctly set up profiles and issue logins relevant to new clinician roles
• Responsible for ensuring all new clinicians are given access to relevant system, including payroll and have been provided all mandatory items for their first session in service.
• Work closely with ROC and ROM to continuously review the end to end on-boarding process to ensure best experience to new clinicians at all times.
• Support the onboarding of new Registrars.
• Provide support to the team and the ROM, ROC as required.
• Sort and distribute mail and faxes to appropriate staff members.
• Clearing applications of new clinicians for the service to function effectively
• Preparation and management of PLTs.
• Implementation of TeamNet; Rota Master and Adastra software
• Preparation of reports such as on-boarding; compliance information, etc.
• Support with of Clinical compliance as and when required
• Carry out DBS checks for new and current employees.
• Attend meetings as required.
• Provide resilience to the rota team should anyone be off for a protracted period of time due to sickness or approved leave.
• Monitor and take appropriate action on relevant mailboxes.