Our charity shops play a vital role in generating income to fund our service. We are seeking an Assistant Manager who is energetic, enthusiastic, committed, highly driven and customer-focused to work 5 days a week within our retail shop in the Clifton Triangle. Are you someone who is looking for their next career step, passionate about charity, and pre loved items and want to use their skills to make a real difference? Then we want to hear from you! This is a perfect for someone who is organised, hands on, proactive, creative and driven! You will enjoy one of the most diverse, career building and rewarding roles in retail. You will be joining a great team working in a supportive and collaborative environment for one of Bristol's best loved charities. Key responsibilities: To assist and work alongside the manager in optimising sales, managing and leading a team of staff and volunteers Delivering consistently high retail and customer service standards Actively supporting and demonstrating our values through your role In the manager's absence ensure that all instructions and information from Head Office and line management are communicated to staff and actioned on a regular basis Promotion of diversity and gender rights What we are looking for: Able to work in a fast-paced environment A genuine interest in fashion, charity retail and pre loved goods Excellent leadership, customer service and interpersonal skills Ability to earn trust, motivate and build rapport High levels of organisation with a proactive approach Open and adaptable to change and able to support others through it IT literacy and numeracy sills. Using email, systems and online resources; use and understand basic spreadsheets Inspired to face the challenges of charity retailing We know sometimes the 'perfect candidate' doesn't exist, and that people can be put off for applying for jobs if they don't tick every box. If you're excited about working for us, and have most of the skills or experience we're looking for, please go ahead and apply. You could just be what we're looking for! For more information on us please visit our website, full details about the role can be found by downloading the Job Description located at the bottom of the page.