Overview
We are hiring Full-Time Sales Assistants to join one of our exciting stores based in Preston. This is a full-time role, 37.5 hours per week, with full flexibility Monday–Sunday.
We don’t look at CVs—just your answers to our application questions about customer service. All applications are anonymous until the interview stage to help eliminate unconscious bias.
The Role: As a Sales Assistant, you are the heartbeat of our business. A Sales Assistant lives and breathes our products. We’re seeking passionate team members who are enthusiastic about showcasing our diverse products and going above and beyond for all of our customers. Your number one objective is to help provide the best shopping experience for our guests. We want to offer the best experience on the high street!
You’ll DEFY ORDINARY by asking insightful questions to understand each customer’s needs and showcase our products with style, piecing together sets, accessories and product add-ons. You will be involved in creating a first-class shopping experience through exceptional service, attitude and behaviours.
From day one you will receive in-depth training on our products, including fabric and weather durability, product care and best matched product companions, making you a well-rounded FOOTASYLUM Sales Ambassador.
About you
Don’t worry too much about previous experience. We are looking for outgoing people with a friendly, organised and can-do attitude. You will be positive and approachable. You must not be shy and will be able to approach customers with ease to spark enthusiastic conversations.
Responsibilities
* Greet and welcome customers with a friendly and positive attitude.
* Make customers feel like VIPs with your service, ensuring they leave with smiles and a great impression of the shop.
* Become a PRO on all products, helping customers make perfect choices that suit their needs and preferences.
* Provide expert product knowledge and advice to customers.
* Team up with colleagues to hit store targets, keeping the shop floor fun and delivering excellent service together as a team.
* Keep the store sparkling clean and inviting, maintaining an organised and visually appealing environment.
* Dive into training sessions with excitement to grow personally and professionally.
* Stay up to date with current trends and product knowledge to effectively assist customers.
* Handle transactions with a smile, ensuring every purchase is a positive experience.
As a Sales Assistant on the shop floor, you will be the go-to for customer questions; resolving issues and ensuring customers are genuinely cared for.
Diversity
We recognise and value diversity to provide services with multiple perspectives. This helps us build great service and happy teams.
Recruitment process
We review applications individually. If we feel you would be a good fit, we’ll invite you to a group interview to assess fit for the role.
Footasylum is an equal opportunities employer. Please let us know if any reasonable adjustments are needed prior to attending an interview.
Under 18 working restrictions: If you are under 18, you will not be able to work past 10pm. Some stores have extended opening hours during festive period.
You must bring your Right to Work documentation to the interview in order for us to progress with your application.
Job details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Sales and Business Development
* Industries: Retail
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