We’re looking for a proactive and detail-orientated Performance and Support Assistant to join our Homecare team. In this role you’ll provide a fully effective, efficient administration and coordination service, ensuring our operations run smoothly and deliver high-quality customer-focused services.
You’ll enjoy working in a busy challenging environment and will have experience in administration with good attention to detail and strong communication skills.
Performance and Support team within Homecare are a dedicated team committed to delivering high-quality services to our internal customers so they can provide an excellent service to our external customers. The team works collaboratively to ensure smooth operations across Homecare, from compliance and training to scheduling and customer support. We pride ourselves on being customer-focused, commercially aware, and driven by continuous improvement.
Our environment is fast-paced and dynamic, where everyone plays a key role in supporting trades and maintaining compliance standards. You’ll work closely with planners, managers, and operational colleagues, making a real impact on service delivery and customer satisfaction.
You'll need to be able to demonstrate resilience, have a flexible approach to your work and be prepared to support all administration functions. This varied role includes organising training and supporting operatives to complete mandatory training, Audits on vehicle usage, coordinating new starters and leavers to the Homecare team, managing uniform and RPE equipment, processing invoices by raising purchase orders, general administration, and the Out Of Hours (OOH) payroll function.
You should possess excellent IT skills, with a good knowledge of MS software in particular Word and Excel.
Does this sound like the opportunity you’ve been looking for? Then we’d love to hear from you!
We’ll review and interview suitable candidates as they apply. If we receive enough applications, we'll close the advert early so be sure to apply today so you don’t miss out!