About Dukes Meadows Golf & Tennis: Dukes Meadows Golf Tennis & Ski in Chiswick, West London is set in a beautiful location next to the River Thames. The centre is the perfect venue for sports enthusiasts looking for a day out. Our facilities include a top class 9-hole par 3 golf course, a 60-bay floodlit driving range, 5 indoor and 10 outdoor tennis courts and 2 indoor ski slope. We also have a gym, a fully licensed bar/café and a function room that can hold events for 200+ people. Dukes Meadows is 7 days a week business, operating from 7am – 10pm. The ideal candidate will be flexible to work at various times e.g mornings, evenings and weekends.We are currently looking to hire a part-time enthusiastic receptionist. We are looking for courteous and proactive individuals. The candidate(s) will assist in the daily running of the Dukes Meadows Tennis reception; this will be an exceptionally varied role that will offer experience in front of house and sports programme administration. This is a fast-paced position, which requires excellent multitasking.
Key Responsibilities:
* Provide a warm and professional welcome to all members, players, and visitors.
* Manage reception duties including answering phone calls, handling enquiries, and processing bookings.
* Support the smooth running of the tennis programme by assisting with class registrations and payments.
* Ensure the reception area is tidy, organised, and presentable at all times.
* Work closely with coaches and staff to ensure excellent customer service and communication.
* Handle administrative tasks such as emails, scheduling, and maintaining records.
What We're Looking For:
* Friendly, approachable, and reliable with strong interpersonal skills.
* Ability to multitask and remain calm under pressure in a busy environment.
* Strong organisational and communication skills.
* Previous experience in customer service or reception is an advantage but not essential.
* Punctual and committed to the required weekend shifts (Saturday & Sunday, 6:45am–2:45pm).
* IT literacy (good knowledge of MS Office applications including Excel)
* Excellent organisation skills and ability to prioritise work using own initiative.
Job Types: Part-time, Zero hours contract Pay: £12.21 per hour + 12% Holiday Pay Expected hours: 8 – 24 per week Benefits:
* Free use of the facilities
* Free on-site parking
* Paid overtime
Schedule:
* 6-8 hour shifts
* Shifts available 7 days a week (Flexible)
Experience:
* Customer Service: 1 year (Preferred)
Work Location: In person Job Types: Part-time, Zero hours contract
Pay: From £12.21 per hour
Expected hours: 8 – 24 per week
Benefits:
* Discounted or free food
* Employee discount
* On-site parking
Language:
* English (preferred)
Work Location: In person