Commercial Service Advisor required in Eastbourne, East Sussex
1. Commercial Main Dealer
2. Basic salary up to £34,000 + Bonus!
3. Monday to Friday only! 08:00 - 17:30
4. No weekends
Our client, an LCV Main Dealer with over 20 years of Trading, seeking a Commercial Service Advisor for their Service department in Eastbourne, East Sussex.
Our client represents several brands at over 14 locations across the Southeast of England who they have handpicked for their innovation, reliability, and value-for-money. Our client prides themselves on their customer service with every member of their 350 + team having the customers’ best interests at heart.
They are seeking an experienced automotive service advisor, ideally with experience using the Pinnacle DMS system, although this is not essential as full training can be provided to assist in their bustling service department.
What's in it for you as a Commercial Service Advisor with our client?
5. Basi salary up to £34,000 + Bonus
6. 08:00 - 17:30 Monday to Friday only! No weekends
7. Career progression
8. Brand training
9. Employee wellbeing program
10. Discounts on products and services
Duties of a Commercial Service Advisor with our Client:
11. Attending to customers when dropping off and collecting their vehicles for service/repair.
12. Taking accurate notes of the customer's requests and communicating them to the workshop team.
13. Keeping customers updated during the day with the progress of their vehicle
14. Costing and gaining permission for any additional work found.
15. Preparing and presenting the customer invoice and associated paperwork.
16. Giving a full explanation to the customer of the work undertaken.
17. Presenting service products such as service plans, extended warranties etc.
What our Client expects of their Commercial Service Advisors:
18. Experience of working within an automotive Service Advisor role
19. IT literate
20. Customer focused
21. Ability to upsell
22. Excellent customer satisfaction skills
23. Confident communication skills
24. Ideally experience with Pinnacle DMS
25. Organisation skills and being able to manage customer appointments.
26. Full UK Driving Licence. – Preferably Clean
If you possess the necessary skills and experience to excel as a Service Advisor, and you are looking for a role with great earning potential and career development, we encourage you to find out more.
Contact Martin Bane, Automotive Recruitment Specialist at Perfect Placement covering Eastbourne and East Sussex, today to discover more about this fantastic opportunity.
Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.