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As part of the People Team, reporting directly to the Chief People Officer, and working closely with the Head of People, North, the Payroll, Benefits and People Administration Manager is responsible for the timely, accurate and compliant end-to-end processing of people administration across the PayPoint Group (c950 employees), 2 employee payrolls, and associated benefits administration covering c500 employees and a pensioner payroll.
As a subject matter expert, the Payroll, Benefits & People Administration Manager will lead a team of 4 administrators to deliver an efficient, accurate, and timely service and provide expert advice and guidance to the wider People Team and colleagues from around the business.
This role is hybrid with a minimum of 3 days a week in the office in Liverpool City Centre, with the ability to work 1 day per week from the Haydock office.
MAIN RESPONSIBILITIES
Leadership of the People Payroll & Administration Team to ensure:
1. Delivery of an efficient, accurate, and customer-focused people administration service covering the entire employee lifecycle.
2. Timely and accurate end-to-end processing of all payroll input including overtime, on-call, salary changes, salary deductions, sales commissions, tax code changes, pension deductions, childcare vouchers, bonus payments, SMP, SSP & student loans.
3. Timely and accurate processing of the pensioner payroll.
4. Completing payroll reconciliations and liaising with finance to justify differences.
5. Production of all payslips, P45s, P60s, and P11Ds.
6. Accurate and timely administration of all benefits including pension plans, medical plans, cycle to work scheme, holiday buy scheme, and reward and recognition.
7. Administration and processing of employee equity plans such as Share Incentive Plan, Deferred Annual Bonus Scheme, and Long-Term Incentive Plan.
8. Liaison with HMRC on all matters of National Insurance, tax, and end-of-year returns (P11D, P35, P14/P60, PSA, Class 1A NICs, Taxed Award Scheme, Dispensations).
9. Ensuring compliance with HMRC and statutory requirements, including Pensions Auto Enrolment and RTI.
10. Timely submission of end-of-year returns to HMRC to avoid penalties.
11. Preparation and submission of annual PAYE Settlement Agreements.
12. Maintaining data integrity within the HR system, Sage People.
13. Liaising with payroll software providers for upgrades and testing.
14. Providing management reports on payroll metrics and headcount.
15. Handling payroll-related queries efficiently.
16. Supporting internal and external audits.
17. Producing reports on HR metrics, gender pay gap, CEO ratio, and disclosures.
18. Supporting the Reward Business Partner and People Team as needed.
QUALIFICATIONS AND EXPERIENCE REQUIREMENTS
* Payroll qualification or 4-5 years experience managing payroll functions.
* Strong knowledge of payroll and HR systems, experience with Sage 50 Payroll.
* Excellent MS Excel and Word skills.
* Knowledge of HMRC statutory requirements.
* Experience with benefits administration and company share schemes.
* Leadership experience managing a small team.
* Member of CIPP.
* Knowledge of process improvement methodologies such as Lean.
Person Specification:
* Excellent attention to detail and accuracy.
* Highly numerate.
* Ability to work to deadlines calmly and organized, under pressure.
* Proactive and hands-on attitude.
* Strong time management and multitasking skills.
* Discreet and confidential.
* Ability to build strong internal and external relationships.
* Process improvement mindset, always seeking to enhance processes.
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