Job Description
Transport Coordinator
Private Hire Dispatcher – Full-time and part-time positions available.
Fast-paced role with real responsibility.
If you thrive in a fast-moving environment where every decision matters, this is where your impact is felt instantly.
Our client is building a modern, reliable private hire operation powered by strong systems, great people, and high service standards. As they continue to grow across Glasgow, they are looking for a Dispatcher who wants to be part of a business that is investing in both technology and its people.
This is a central role within their operation, where you will coordinate bookings, support Drivers, and ensure their service runs smoothly every day.
What you’ll gain:
* £27,000 – £28,000 depending on experience.
* Part-time hours also available (pro rata for part time hours) – to be discussed.
* 42 hours across 4 or 5 days, on rotation – full-time hours.
* A fast-paced, engaging environment where your decisions matter.
* Ongoing training and development as our client invest in your growth.
* A supportive team culture with clear communication and collaboration.
* Free parking and pension.
* Genuine progression opportunities within a growing business.
What you’ll be doing:
* Managing live bookings and dispatch operations.
* Allocating jobs and coordinating Drivers efficiently.
* Supporting Drivers during shifts and resolving issues quickly.
* Handling customer calls professionally and calmly.
* Monitoring delays and maintaining service standards.
* Using dispatch and internal systems accurately.
* Working closely with the operations team to deliver a reliable service.
What you’ll need:
* Experience in dispatch, logistics, transport, or similar coordination roles is desirable.
* IT literate.
* Excellent customer service and telephone manner.
* Confident managing your own workload.
* Good knowledge of Glasgow or ability to learn quickly.
* Confidence using systems in a live, fast-paced environment.
* Availability to work rotating shifts including days, nights, and weekends.
* Ideally a full UK driving licence due to shift patterns.
* Strong attention to detail and accuracy.
This role includes a short online recruitment process which takes around 10 minutes to complete. It is designed to help you demonstrate your experience and ensure a strong match between you and the role.