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Service Designer, Sheffield, South Yorkshire
Client:
Location:
Sheffield, South Yorkshire, United Kingdom
Job Category:
Other
-
EU work permit required:
Yes
Job Views:
2
Posted:
22.08.2025
Expiry Date:
06.10.2025
Job Description:
Role: Service Designer
Client: Consultancy, Public Sector
Start date: within 2 weeks of offer
Length: 6 months
Location: remote first; ad-hoc UK travel
We’re recruiting for a leading UK tech consultancy with several service design contract opportunities across two core public sector clients. Candidates must have recent experience working on UK public sector projects assessed for service standards and must be UK based with full right to work.
Required experience includes:
* Conducting user and stakeholder research to understand needs and behaviors.
* Mapping end-to-end customer journeys to identify pain points and opportunities for improvement.
* Designing service blueprints detailing service processes and interactions.
* Facilitating co-creation workshops and collaboration across multidisciplinary teams.
* Prototyping services and validating through user testing and feedback.
* Developing and iterating service concepts based on research insights.
* Documenting and updating service standards, requirements, and operating models.
* Working in agile, multi-disciplinary teams with interaction designers, content designers, user researchers, and product and engineering teams.
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