We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other. From our first store in the 1960s, a little Taunton shop with great clothes and even better prices, to an omni-channel business serving millions of customers… we're New Look. Our purpose is always to inspire That New Look Feeling and we believe that starts with us. Our values motivate us every day: we play to win, we’re customer-obsessed and we work as one. It's a busy and exciting time for the brand and we’re on the hunt for a Deputy Manager to join our growing Belfast Victoria Square team. As our Sheerness Store Manager, you will lead and inspire a large team to deliver great results through your commerciality, collaboration, resilience, and customer obsession. We are a flexible employer, supporting a healthy work-life balance while empowering you to bring your best self to work. Our goal is to create a stylish and welcoming store that celebrates individuality—for our customers and our team alike. Our store is a destination for trendsetters seeking the latest fashion must-haves, and we believe that flexibility helps our people thrive in delivering exceptional service. The Role In your shopping centre store, you will guide your team to create a customer-obsessed atmosphere where everyone feels valued and supported. We embrace flexible working, offering 32 hour contract sizes to suit different lifestyles and commitments—because we know that life is not one-size-fits-all. You will bring a genuine passion for creating a shopping experience that helps customers express their individuality, personality, and unique style through fashion. You will create and lead a team who support one another and deliver results…whilst having fun along the way!. You will be fully accountable for your store’s performance while having the freedom to approach challenges creatively. By working alongside your Territory Leader and Visual Coach, you will continually identify opportunities to improve KPI’s, customer service, team development, and overall sales—ensuring that we are always playing to win, together. About you: You have previous store/deputy management experience You have a track record of effectively leading and managing a team You identify yourself as a New Look brand adorer You have a history of delivering and exceeding KPI’s and key objectives Commercial acumen Excellent communication and interpersonal skills to engage with customers and provide exceptional service. Exceptional organizational skills to handle inventory management, stock control, and order replenishment efficiently.