The Day-to-Day
* Provide timely and effective advice on employee relations matters, ensuring company policies are applied consistently.
* Coach and advise managers on HR policies and procedures, building knowledge and capability to handle people issues confidently.
* Support employees and managers through ER procedures, handling cases proactively to achieve timely resolution.
* Manage formal ER cases, ensuring they are recorded, tracked and resolved within required timescales.
* Conduct exit interviews and escalated feedback and recommendations to relevant stakeholders.
* Escalate complex or high-risk cases to the Head of HR seeking guidance and approval in line with company policy.
* Work alongside both HR leads to assist and be actively involved with the design and delivery of training on key employee relations topics to increase line manager capability.
* Assist with all UK recruitment activity ensuring managers have all the key information for interview and ensuring all relevant paperwork is completed.
* Assist the HR leads with absence management.
* Assist with the production of key HR statistics.
* Oversee onboarding of new starters.
* Support and guide managers on Perform and Elevate.
AEO
All duties to be undertaken with reference to Authorised Economic Operator (AEO) procedures and work instructions.
The Person
* Minimum 2 years experience.
* Someone with excellent communication and interpersonal skills, to create good strong working relationships with operational managers and employees.
* A compassionate and people focused individual.
* CIPD qualified level 5 or working towards with 2 years plus experience.
* Forward thinking, innovative, solution focused and resilient.
* Confident working autonomously using own initiative and prioritising, whilst recognising the value and importance of collaborative working and being a good team player.
* Willingness to travel and work from other sites is essential.
* Team player.
The Need-to-Knows
* Reporting to: Kirsty Boulton Senior HR Advisor
* Location: Hull
* Working hours: Full time
* Must be willing to travel to other locations, will be actively involved in all aspects of HR and will be fully supported by an experienced team.
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