About the Company
Cubs Play Centre is a brand-new indoor soft play centre and café opening to the public in November 2025. Our mission is to create a safe and enjoyable environment for children while offering a welcoming and comfortable space for adults and caregivers. Our on-site café will serve high-quality food and drinks, and our team members will be trained to deliver professional, friendly and efficient service to all visitors.
Application Requirements
To support the successful launch of our centre, we are seeking enthusiastic and reliable individuals to join our team. Successful candidates must be available for training in the weeks leading up to opening. As part of our safer recruitment process, all successful applicants will be required to undergo a Basic DBS check and must be at least 18 years old with the right to work in the UK. Welsh language skills are desirable. All staff must be available from mid-October to complete the required training ahead of opening.
Benefits
- On-site Parking.
- Company Pension.
- Discounted or free food.
- Working in a fun environment for a family-run business.
Equal Opportunities
Cubs Play Centre is committed to creating an inclusive and diverse workplace where everyone is treated with respect and fairness. We welcome applications from all individuals regardless of age, gender, ethnicity, disability, sexual orientation, religion or belief, or any other protected characteristic. We believe that a diverse team enriches our workplace and helps us better serve our community.
How to Apply
Excited to join our team? Please send your CV and a cover letter to:
Job Purpose
As a Front of House Assistant, you'll be an essential part of our customer-facing team, helping to create a warm and welcoming environment in both the café and reception areas. Reporting to the Business Owner and General Manager, you'll support day-to-day operations by delivering friendly and efficient service while maintaining high standards of cleanliness and professionalism. Your role will contribute directly to providing a positive and safe experience for all visitors, both children and adults, reflecting our commitment to exceptional customer care and quality.
Key Responsibilities
- Greet and welcome all visitors with a friendly and professional attitude.
- Provide efficient café service, including taking orders, preparing drinks, serving food and beverages, and handling payments.
- Manage reception duties such as answering phone calls, booking sessions or parties, restocking the gift shop, and providing information to customers.
- Maintain cleanliness and tidiness in the café, reception area, soft play area, customer toilets, and other public spaces throughout the shift.
- Work effectively to meet KPIs and maintain standards.
- Assist with setting up and clearing away for children's parties and special events.
- Adhere to health and safety, food hygiene, and safeguarding policies at all times.
- Report maintenance issues or equipment faults to management promptly.
- Handle customer enquiries and escalate complaints when necessary.
- Assist with stock monitoring and restocking café supplies as needed.
- Provide cover for colleagues and work overtime as required.
What We're Looking For
- A genuine passion for delivering friendly, high-quality customer service, with a strong commitment to creating a safe and enjoyable space for children and their caregivers.
- Proven experience in a café, customer service, or front-of-house environment (soft play, hospitality, or similar settings desirable).
- A hands-on approach to a varied role that includes café duties, reception tasks, and maintaining high standards of hygiene throughout the venue.
- A positive, proactive attitude, with the ability to work effectively both as part of a team and independently during busy periods.
- Strong communication skills and a professional, approachable manner.
- Flexibility to work shifts including weekends, school holidays, and occasional overtime.
Experience
Front of House 1 year (desirable but not essential).
Working Hours and Pay
Job Type: Full Time and Part Time Roles Available.
Work Location: In Person, Llangefni. Shifts: Day shifts in addition to evening parties. Weekend availability.
Salary: £10.00-£12.21 per hour (Depending on age).
Ynghylch y Cwmni
Mae Cubs Play Centre yn ganolfan chwarae meddal dan dô newydd sbon gyda chaffi ar y safle, yn agor i'r cyhoedd ym mis Tachwedd 2025. Ein cenhadaeth yw creu amgylchedd diogel a phleserus i blant, gan gynnig gofod croesawgar a chyfforddus i oedolion a gofalwyr. Bydd ein caffi ar y safle yn gweini bwyd a diodydd o ansawdd uchel, a bydd ein tîm yn cael ei hyfforddi i ddarparu gwasanaeth proffesiynol, cyfeillgar ac effeithlon i bob ymwelydd.
Gofynion Cais
I gefnogi lansiad llwyddiannus ein canolfan, rydym yn chwilio am unigolion brwdfrydig a dibynadwy i ymuno â'n tîm. Rhaid i ymgeiswyr llwyddiannus fod ar gael ar gyfer hyfforddiant yn ystod yr wythnosau cyn yr agoriad. Fel rhan o'n proses recriwtio mwy diogel, bydd yn ofynnol i bob ymgeisydd llwyddiannus gwblhau gwiriad DBS Sylfaenol a rhaid iddynt fod yn 18 oed neu'n hŷn gyda'r hawl i weithio yn y DU. Mae sgiliau yn y Gymraeg yn ddymunol. Rhaid i'r holl staff fod ar gael o ganol mis Hydref i gwblhau'r hyfforddiant gofynnol cyn yr agoriad.
Buddion
- Parcio ar y safle.
- Pensiwn Cwmni.
- Bwyd am ddim neu ar ostyngiad.
- Gweithio mewn amgylchedd hwyliog i fusnes teuluol.
Cyfleoedd Cyfartal
Mae Cubs Play Centre wedi ymrwymo i greu gweithle cynhwysol ac amrywiol lle mae pawb yn cael eu trin gyda pharch a thegwch. Rydym yn croesawu ceisiadau gan bawb, waeth beth fo oedran, rhywedd, ethnigrwydd, anabledd, cyfeiriadedd rhywiol, crefydd neu gred, neu unrhyw nodwedd warchodedig arall. Credwn fod tîm amrywiol yn cyfoethogi ein gweithle ac yn ein helpu i wasanaethu ein cymuned yn well.
Sut i Wneud Cais
Yn gyffrous i ymuno â'n tîm? Anfonwch eich CV a llythyr eglurhaol at:
Cynorthwyydd Blaen-tŷ
Diben y Swydd
Fel Cynorthwyydd Blaen-tŷ, byddwch yn rhan hanfodol o'n tîm sy'n wynebu cwsmeriaid, gan helpu i greu amgylchedd cynnes a chroesawgar yn y caffi a'r dderbynfa. Gan adrodd i Berchennog y Busnes a'r Rheolwr Cyffredinol, byddwch yn cefnogi gweithrediadau dydd i ddydd drwy ddarparu gwasanaeth cyfeillgar ac effeithlon wrth gynnal safonau uchel o lygredd a phroffesiynoldeb. Bydd eich rôl yn cyfrannu'n uniongyrchol at ddarparu profiad cadarnhaol a diogel i bob ymwelydd, plant ac oedolion, gan adlewyrchu ein hymrwymiad i ofal cwsmeriaid a safon eithriadol.
Prif Gyfrifoldebau
- Cyfarch a chroesawu pob ymwelydd gyda hagwedd gyfeillgar a phroffesiynol.
- Darparu gwasanaeth caffi effeithlon, gan gynnwys derbyn archebion, paratoi diodydd, gweini bwyd a diodydd, a thrin taliadau.
- Rheoli dyletswyddau derbynfa megis ateb galwadau ffôn, bwcio sesiynau neu bartion, ailgyflenwi'r siop anrhegion, a darparu gwybodaeth i gwsmeriaid.
- Cynnal glendid a threfn yn y caffi, ardal y dderbynfa, yr ardal chwarae feddal, toiledau cwsmeriaid, ac unrhyw le cyhoeddus arall drwy gydol y shifft.
- Gweithio'n effeithiol i fodloni KPIs a chynnal safonau.
- Cynorthwyo gyda gosod a chlirio ar gyfer partion plant a digwyddiadau arbennig.
- Cydymffurfio bob amser â pholisiau iechyd a diogelwch, hylendid bwyd, a diogelu.
- Adrodd yn brydlon am faterion cynnal a chadw neu fethiannau offer i'r rheolwyr.
- Trin ymholiadau cwsmeriaid a chyfeirio cwynion pan fo angen.
- Cynorthwyo gyda monitro stoc ac ailgyflenwi cyflenwadau'r caffi yn ôl yr angen.
- Darparu cwmpas ar gyfer cydweithwyr a gweithio oriau ychwanegol pan ofynnir.
Beth Rydym yn Chwilio Amdan
- Angerdd gwirioneddol dros ddarparu gwasanaeth cwsmeriaid cyfeillgar ac o ansawdd uchel, gyda phenderfyniad cryf i greu gofod diogel a phleserus i blant a'u gofalwyr.
- Profiad cadarn mewn caffi, gwasanaeth cwsmeriaid neu amgylchedd blaen-tŷ (mae profiad mewn chwarae meddal, lletygarwch, neu leoliadau tebyg yn ddymunol).
- Agwedd ymarferol at rôl amrywiol sy'n cynnwys dyletswyddau caffi, tasgau derbynfa, a chynnal safonau uchel o hylendid ar draws y lleoliad.
- Agwedd bositif ac ymosodol, gyda'r gallu i weithio'n effeithiol fel rhan o dîm neu'n annibynnol yn ystod cyfnodau prysur.
- Sgiliau cyfathrebu cryf ac ymddygiad proffesiynol, agos-atoch.
- Hyblygrwydd i weithio shifftiau gan gynnwys penwythnosau, gwyliau ysgol ac oriau ychwanegol achlysurol.
Profiad
Blaen-tŷ 1 flwyddyn (dymunol ond nid yn hanfodol).
Oriau Gwaith a Thâl
Math o Swydd: Swyddi Llawn Amser a Rhan Amser ar Gael.
Lleoliad Gwaith: Wyneb yn wyneb, Llangefni.
Shifftiau: Shifftiau dydd yn ogystal â phartion gyda'r nos. Argaeledd penwythnosau.
Cyflog: £10.00 – £12.21 yr awr (yn dibynnu ar oedran).
Job Type: Full-time
Pay: £10.00-£12.21 per hour
Benefits:
* Company pension
* Employee discount
* On-site parking
Experience:
* Front of House : 1 year (preferred)
Work authorisation:
* United Kingdom (required)
Work Location: In person
Application deadline: 12/09/2025