Job Description
Step up. Stand out. Support your team 💙
Join us at Caremark Pulborough as a Field Care Supervisor (also known as Senior Carer, Care Supervisor, Care Team Leader). Be the go-to person your team can count on. You’ll keep care standards high, solve problems on the spot, and inspire your Care Assistants to deliver their very best every time.
What We Offer✅
• £25,000 – £28,000 per year (based on experience)
• Company car, mobile phone, laptop and tablet
• Paid mileage & fuel allowance
• Refer a friend bonus
• Paid annual leave
• Fully funded Level 5 Health & Social Care qualification
• Pension scheme
• Employee of the month/long standing service awards
• A varied and meaningful role that offers personal development and the opportunity to build leadership experience
• A welcoming, supportive team culture where you’re never left to face challenges alone
Working Hours✅
This role operates on a two-week rota.
• Week 1: 06:00–14:00 Monday to Friday, weekend off.
• Week 2: 14:00–22:00 on Monday, Wednesday and Thursday, with on-call cover on Saturday and Sunday from 06:00–22:00 for emergency calls, urgent visits and routine FCS duties.
• Full-time 40 hours per week.
You may occasionally be asked to provide weekday on-call cover (17:00–22:00) during staff sickness or annual leave.
Due to a high volume of requests for female-only support, we are prioritising female applicants for this role to meet customer needs in line with the Equality Act 2010.
About The Role
About the Role✅
* Carry out care reviews, needs assessments and risk assessments with compassion and clarity
* Create tailored person-centred care plans
* Support and mentor Care Assistants in the field
* Ensure care delivery is safe and in line with customer preferences
* Keep care documentation clear, up to date and compliant.
Field Care Supervisors are responsible for the efficient running of their own specific, defined areas and should vary their hours of work in order to effectively monitor and support all Care assistants and customers. Field Care Supervisors should spend approximately 95% of their working week in the field with the remaining 5% being spent in the office in order to complete the necessary administrative duties.
Our Expectations of You✅
We’re looking for someone who is values-driven, an excellent communicator, highly motivated, and well-organised, with strong leadership skills and a genuine passion for delivering high-quality, efficient care.
• At least 2 years’ experience in a care setting (home care preferred)
• Minimum of Level 3 Health & Social Care qualification
• A full UK driving licence
• Participate in the out-of-hours on-call rota to respond to emergencies and ensure service continuity
• Strong written and verbal communication skills
• Compassionate and calm under pressure
• Confident using Microsoft Office, care planning and other systems (Access/People Planner)
• Knowledge of CQC standards and regulatory compliance
• Knowledge of safeguarding protocols and incident reporting procedures.
INDPULCA
Skills Needed
Compliance
About The Company
Our mission is simple:
* To provide excellent home care to everyone, regardless of age, race, religion, gender or social standing. We aim to improve the quality of life of every single customer we care for.
* Our care keeps you safe, happy, fulfilled and flourishing in your own home, topped off with a delivery of smiles and laughter at every visit too.
* Caring for and supporting others runs through the very heart of Caremark.
Who is Caremark?
* Caremark is a home care company with excellent standards, excellent people and excellent success stories. We provide care in the home for people from all walks of life, enabling them to stay in their own home and community.
* We are the mark of excellent care.
* We have over 7,000 customers throughout the UK. To those 7,000 customers, we provide over 110,000 hours of home care each week.
Caremark’s history – providing home care since 2005
* Whilst Caremark itself was founded in 2005, our founder, the late Kevin Lewis has been in care since 1987. His experience, passion and unrivalled determination to provide high quality care for all, was the building blocks of Caremark 17 years ago.
* Today, we are led by David Glover and Lisa Fyfe who are equally as passionate about Caremark and the home-care industry.
* Caremark currently care for thousands upon thousands and under their leadership, thousands and thousands more will benefit from home care, the Caremark way.
Company Culture
Caremark has been at the forefront of the home care industry, evolving from a singular care home to becoming a leader in providing comprehensive care services across Ireland and the UK.
Our journey, initiated by Kevin Lewis, has been marked by innovation, quality, and a deep commitment to caring for individuals in need, regardless of their age, disability, or circumstance.
Here's why Caremark stands as a beacon of excellence and a great place to work:
Pioneering Spirit: From introducing the very first Operations Manual to ensure quality care, to expanding services across a network of offices, Caremark has always been at the cutting edge of the home care industry.
Diverse Care Services: Our services have grown to encompass a wide range of needs, delivering care and support in the home environment and specialized residential settings, showcasing our adaptability and commitment to those we serve.
Focus on Quality: We've built an enviable reputation by maintaining high standards of care, drawing upon decades of experience to meet the evolving needs of our service users with compassion and professionalism.
Growth and Development: As part of our team, you'll join a supportive network of professionals dedicated to making a difference in the lives of individuals and communities.
We provide opportunities for personal and professional growth, ensuring that our team is equipped to meet the challenges of the care industry with confidence and skill.
Desired Criteria
* NVQ Level 3 in Health & Social Care
Required Criteria
* Excellent written and verbal communication
Closing DateThursday 11th December, 2025