D&D McWilliams Opticians is an independent optical practice dedicated to delivering clinical excellence and innovative care. We are committed to enhancing our patients' lives by providing personalised and professional eye care services. Our patient-focused approach ensures that every individual receives outstanding care tailored to their needs. Located in Carlsile, we pride ourselves on fostering a supportive and welcoming environment for both our patients and our team.
Role Description
This is a full-time or part-time, on-site Optical Assistant role located in Carlisle. The Optical Assistant will be responsible for providing exceptional customer service, assisting with frame selection, performing basic optical measurements, and managing administrative tasks, including scheduling appointments and maintaining patient records. The role also involves supporting optometrists during eye examinations and contributing to a positive patient experience.
Qualifications
* Strong Interpersonal Skills and the ability to build rapport with patients
* Excellent Communication and Customer Service skills to ensure customer satisfaction
* Basic knowledge of Optometry practices and procedures is a plus
* Ability to manage tasks efficiently in a fast-paced environment
* Attention to detail, organisational skills, and reliability
* Previous experience in a healthcare or optical setting is beneficial
* High school diploma or equivalent; further relevant training or certification is a plus
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