Join Our Team at Devon Hills Holiday Park
Location: Devon Hills Holiday Park, TQ4 7PW
Salary: £12.60 per hour
Hours: Variable hours, with weekend availability required
Job Type: Permanent
Are you organised,
approachable and passionate about delivering great customer service?
At Haulfryn, we create outstanding holiday experiences and we're looking for
an Administration Assistant to join our friendly park team at Devon
Hills Holiday Park. This is a varied, people-focused
role where no two days are the same, supporting holiday guests, owners,
contractors and the wider park operation.
If you enjoy being the first
point of contact, keeping things running smoothly behind the scenes and working
as part of a close-knit team, we'd love to hear from you.
Why Join Us?
We believe in rewarding your hard work with a supportive and
inspiring environment. Here's what we offer:
* Competitive Salary
* Discounted Holidays at our picturesque UK holiday
parks
* Discounted Meals at on-site restaurants
* 30 Days Holiday (including bank holidays),
increasing to 35 days with service
* Company Sick Pay
* Pension Scheme & Life Assurance
* Continuous Training & Development Opportunities
* Be part of a company with 90 years of family values and a
commitment to sustainability
What You'll Do
As an Administration Assistant, you will:
* Act as the first point of
contact for customers in person, by phone and via email
* Provide a warm, professional
welcome to holiday guests, owners and contractors
* Check guests in and out
using the ParcVu system, prepare welcome packs and assist with bookings
* Respond to guest queries and
complaints, escalating to management when appropriate
* Support holiday homeowners
with billing payments, gas bottle orders, and maintenance requests
* Assist with daily cash
reconciliation, petty cash and till floats
* Maintain accurate Health &
Safety records, logging incidents and accidents on the Prime system
* Liaise with manufacturers and
suppliers regarding warranty claims and after-sales queries
* Ensure the reception and
office areas are tidy, organised and well-stocked
* Work closely with the Park
Manager and wider team to support smooth park operations
Who We're Looking For
You'll bring:
* At least 2 years' experience in a customer
service or customer-facing role
* Excellent communication
skills, both written and verbal
* A calm, professional approach
when handling queries or complaints
* Strong IT skills,
including Outlook, Word and Excel
* Excellent attention to detail
and a proactive attitude
* The ability to work on your
own initiative as well as part of a team
* Flexibility to work variable
hours, including weekends
Why Choose Haulfryn?
With 90 years of expertise,
we're proud to be one of the UK's leading holiday park operators. What sets us
apart?
* Exceptional Locations: Work in places that inspire
* Family Values: Join a supportive, community-focused team
* Nurturing Nature: Sustainability is at the heart of what we do
If you're looking for a varied
administration role where your people skills really matter, we'd love to hear
from you.
Apply today to join Haulfryn as an Administration
Assistant at Devon Hills Holiday Park.
In line with the requirements
of the Immigration, Asylum and Nationality Act 2006, all applicants must be
eligible to live and work in the UK. Documented evidence of eligibility will be
required as part of the recruitment process.