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Administrative officer (inverurie) - modern apprentice

Inverurie
The Scottish Government
Administrative officer
Posted: 19h ago
Offer description

Administrative Officer (Inverurie) – Modern Apprentice

Be among the first 25 applicants.


Pay range

The Scottish Government provides the pay range. Your actual pay will be based on your skills and experience. Talk with your recruiter to learn more.


Base pay range

Are you a good communicator with a great eye for detail and looking for an opportunity to support key Scottish Government priorities?

You will join the Customer Service Delivery team in Inverurie, part of the Rural and Inspections Division (RPID). RPID has around 600 staff in 17 area offices throughout Scotland providing a range of services. These teams manage the implementation of agricultural, environmental and rural policies, conduct inspections, process applications for funding and provide high quality customer service.

This is a Modern Apprentice opportunity for two Administration Officers to join the team and support the business in a variety of duties, including the delivery of high quality customer service for our farmers and customers, processing subsidies scheme grants and providing effective business support for the office.

Throughout the first 12 months the successful candidate will be expected to gain a relevant Level 2 Business Administration SVQ qualification. Support will be provided by an internal assessor who will work with you on a monthly basis, and time will be made available for you to work on your qualification.

We would encourage school/college leavers as this is an excellent opportunity to start your Civil Service career while also gaining an SVQ qualification.


Responsibilities

* Dealing with telephone, written and face to face enquiries from both internal and external customers including assisting with registration and navigation of RPID's online systems.
* Reception duty dealing with visitors to the office.
* General administrative duties, including filing, acknowledgement and onward processing of mail and franking outgoing post as well as maintaining spreadsheet information.
* Administrative processing in support of the Seed Potato Classification Scheme, including the preparation of documents for the export of Potatoes and Used Farm Machinery.
* Receipting, data capture, assessment and authorisations of applications and claims under a range of agricultural and environmental schemes.
* Using Rural Payments and Services and other IT systems, making assessments of information submitted on businesses and their applications, including data capture of information submitted.
* Providing efficient, effective and proactive support to the team.


Success profile

Success profiles are specific to each job and they include the mix of skills, experience and behaviours candidates will be assessed on.


Experience

* An understanding of IT systems, including Microsoft Office or similar.


Behaviours

* Communicating and influencing – Level 1
* Working together – Level 1
* Managing a quality service – Level 1


How to apply

Apply online, providing a CV and Supporting Statement (of no more than 1000 words) which provides evidence of how you meet the experience and behaviours listed in the Success Profile above.

Artificial Intelligence (AI) tools can be used to support your application, but all statements and examples provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, and presented as your own) applications will be withdrawn and internal candidates may be subject to disciplinary action.

If invited for further assessment, this will consist of an in person interview and short presentation.

Assessments are scheduled for week commencing 15 December 2025 however this may be subject to change.


Equality statement

We are committed to equality and inclusion and we aim to recruit a diverse workforce that reflects the population of our nation. Find out more about our commitment to diversity and how we offer and support recruitment adjustments for anyone who needs them.

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