Band 2 Facilities Health Centre Receptionist
***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***
Band 2 Health Centre Receptionists - Relief
We have an opportunity within BCHC Trust HQ based in the Aston area, to appoint a part-time Relief receptionist.
Priestly Wharf, located in the Aston University area, is one of our most established sites hosting several BCHC services. We seek hardworking, reliable, and friendly staff. This position is part-time, Monday to Friday, 20 hours per week, 08:30-12:30, based at 3 Priestley Wharf Headquarters.
The Relief receptionist may work up to 37.5 hours per week if required, to cover another full-time receptionist at Priestley Wharf, and must be willing to travel to cover other Health Centres around Birmingham. Flexibility with short notice regarding working hours and locations is essential. Candidates must have a full clean driving license and a car (fuel expenses paid, discussed during interview).
The successful candidate must possess excellent organizational and communication skills, be motivated and enthusiastic to ensure a quality and efficient service to clinical teams. Ability to work independently, prioritize workload, and work under pressure to meet deadlines is required.
Main duties of the job
You should have excellent keyboard skills and a working knowledge of Windows-based computer packages, especially Microsoft Word, Excel, and Outlook.
An awareness of confidentiality and equality issues in a Clinical Support Services environment is necessary.
The post may require duties at other centers across the trust due to service demand and changes, which will be discussed and agreed upon prior to any changes.
Evidence of necessary qualifications will be required at interview; without this, interviews will not be conducted.
About us
IMPORTANT
Please check your TRAC account regularly for communication during shortlisting and selection.
Ensure all sections of the application form are fully completed, including full details of referees with BUSINESS EMAIL ADDRESS, telephone, and postal address.
Be Part of Our Team...
Birmingham Community Healthcare NHS Foundation Trust (BCHC) employs over 5000 staff across Birmingham and the West Midlands, providing a wide range of community nursing and healthcare roles. BCHC delivers over 100 clinical services in people's homes, health centres, clinics, and inpatient facilities, including services for children, young people, families, adults, community services, two community hospitals, services for people with learning disabilities, the West Midlands Rehabilitation Centre, and a leading Dental Hospital and School of Dentistry. Our commitment is to provide integrated, personalized care rooted in local communities, striving for outstanding healthcare as a key NHS provider in the West Midlands.
If you want to 'Be Part of Our Team' and work with a Foundation Trust committed to better care and healthier communities, we want to hear from you.
Job responsibilities
If you want to Be Part of Our Team and work with a Foundation Trust committed to better care and healthier communities, we want to hear from you.
Be Part of Our Team...
BCHC employs over 5000 staff across Birmingham and the West Midlands, providing a wide range of community nursing and healthcare roles. We deliver over 100 clinical services in people's homes, health centres, clinics, and inpatient facilities, including services for children, young people, families, adults, community services, two community hospitals, services for people with learning disabilities, the West Midlands Rehabilitation Centre, and a leading Dental Hospital and School of Dentistry. Our mission is to provide integrated, personalized care rooted in local communities, aiming for outstanding healthcare as a key NHS provider in the West Midlands.
Person Specification
QUALIFICATIONS
* RSA 1 or typing skills or equivalent
* IT Literacy (familiar with Microsoft packages and Internet)
* Customer Service Training/Experience
* Good command of English
EXPERIENCE
* Relevant reception/customer service experience, preferably within healthcare
SKILLS/KNOWLEDGE
* Ability to prioritize
* Ability to work independently
* Use of initiative
* Excellent telephone manner
* Calmness under pressure
PERSONAL QUALITIES
* Team player
* Smart appearance
* Positive attitude to change
* Ability to handle confrontation calmly
OTHER REQUIREMENTS
* Ability to travel independently around the trust
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A Disclosure check will be required to verify any criminal convictions.
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