Safety & Security Maintenance Engineer role at North
Overview North builds stronger networks and creates smarter places. Our intelligent technology solutions and robust network infrastructures transform the way people, places, and organisations work. We focus on three specialist sectors: public services, enterprise & data centres, and defence & justice. Our people are industrious and inventive, collaborating with clients to deliver solutions that make environments better connected, simpler to manage, safer to be in, and more efficient to run. The work is pioneering and fun, with a focus on customer care and delivering impact.
Responsibilities
The Role
We are looking for ambitious people with experience in a trade or specialism who are seeking a new and exciting career in the Safety and Security industry. North welcomes applicants who are keen to learn new skills and technologies, take pride in their work, and have hands-on experience. The Life Safety and Security engineering team is multi-skilled across multiple technologies and product ranges, with a strong focus on customer service and delivering high engineering standards. The role reports to the Lead Supervisor Engineer and includes a structured personal development programme with mentored training linked to progression milestones, salary increments, and on‑the‑job learning with experienced colleagues. The Advance at North programme covers CCTV, Access Control, Fire, and Intruder systems from basic cabling through installation to commissioning, providing a fast-track route to becoming a qualified Safety and Security engineer.
Key Duties & Responsibilities
* Develop skills and understanding of life safety and security systems through instructor-led face-to-face and online training, and in-house training systems.
* Assist senior engineers with surveys, configuration, installation, commissioning, and servicing of a wide range of field equipment including Fire and Intruder Alarms systems, CCTV, Access Control, Audio Visual, Public Address & Voice Alarm systems.
* Assist with Retrofit upgrades / extensions to existing systems as part of remedial works packages.
* Provide high levels of customer service.
* Develop an understanding of site plans to enable installs to take place based on site survey documentation.
* Complete documentation in line with company standards.
* Work within strict H&S guidelines.
* Develop knowledge and experience to advise customers on latest products and services to improve efficiency.
Key Accountabilities
* Ensure assigned work is delivered effectively, completed on time, and to the required quality standards.
* Record all works using business systems and obtain client sign-off.
* Ensure site Health and Safety compliance and escalate any immediate issues to line management.
* Provide high levels of customer service and ensure the company is professionally represented.
Qualifications
Certifications/Qualifications
* DBS clearance (for working in public sector environments)
* FESS Qualification
* Asbestos Awareness certification
* ECS Card
* IPAF (Access Platform license)
* PASMA (Scaffold Tower license)
A Full UK driving licence is essential for the role
Experience
* Must be able to work independently, and as part of a team under the guidance of the senior engineer.
* Flexible and self-motivated, taking pride in your work.
* Keen to develop knowledge of industry-standard manufacturers’ products such as Bosch, Dahua, Genetec, Gent, Advanced, Gallagher, PAC, Win-Pak, Veracity, Milestone.
Skills
* Good communication, interpersonal and organisational skills
* A practical skillset
* Good administration skills with working knowledge of business systems and mainstream applications e.g., Microsoft Office 365
* Excellent team player and relationship builder
* Project oriented but able to switch to service-related tasks when required
Company Values
* Know Your Craft: Excellence in work and continuous learning
* Know Your Colleagues: Collaboration, diversity and mutual respect
* Know Your Customers: Understanding and exceeding customer expectations
* Know How to Connect: Open communication and teamwork
North rewards employees with a competitive market salary and an excellent benefits package and offers opportunities for progression throughout the company. Further details of the package will be discussed at the application stage. North is an equal opportunity employer; we celebrate diversity and are committed to creating an inclusive environment for all employees. For further detail on the company and what it is like to work for North, please visit our website North.tech
Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Management and Manufacturing
* Industries: Telecommunications
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