Service Advisor – Automotive Dealership Location: Stafford Salary: £28,000 – £34,000 OTE Hours: Monday to Friday, 8:00am – 5:30pm Saturdays: On a rota
Are you great with people, thrive in a fast-paced environment, and have a passion for the motor trade? We're looking for an experienced and customer-focused Service Advisor to join a busy dealership team in Stafford .
This is a fantastic opportunity if you enjoy being the friendly face that keeps things running smoothly for customers, from booking their vehicles in to handing them back over – serviced, repaired, and ready to go. You'll be part of a supportive service team, working closely with technicians and advisors to make sure everything's handled efficiently and professionally.
What you'll be doing:
Welcoming customers and guiding them through the service process
Upselling products, services, and repair work where appropriate
Keeping customers updated and informed throughout
Using systems to raise job cards and process all necessary paperwork
Working with the workshop to coordinate bookings and manage expectations
Ensuring a positive customer experience from start to finish
What we're looking for:
Previous experience as a Service Advisor in the motor trade is essential
A confident communicator who can build strong relationships with customers and colleagues
Well organised, with the ability to multitask and stay calm under pressure
Comfortable using computers and internal systems
Team player who's happy to step in and help when it's busy
A genuine passion for the automotive industry
What's on offer:
A competitive salary of £28,000 – £34,000 OTE
Monthly bonus and commission opportunities
31 days holiday (including bank holidays)
In-house training and development support
Employee discounts and referral bonuses (up to £1,000)
Access to an employee assistance programme
Free annual flu jab
If you're ready to bring your customer service skills into a role where every day is different, we'd love to hear from you.
Apply today and take the next step in your automotive career.
TPBN1_UKTJ