Bookings Administrator - Hospitals
Hereford Hospital | Administration | Permanent | Part Time
£25,038 per annum pro rata | 30 hours per week | Monday, Tuesday, Thursday & Friday
You will be responsible for administering a large volume of email requests from referrals to appointments, ensuring the hospital meets its service deliverables whilst exceeding customer expectations.
Responsibilities
* Bring empathy, sympathy and sensitivity to the role.
* Ensure complex administration and support meets the required standards and timescales.
* Have attention to detail ensuring all data and information is accurate using the appropriate system and format.
* Prepare standard and ad hoc reports as required.
* Handle appointment bookings and changes.
* Coordinate availability of rooms and consultants.
* Create, alter or cancel clinics as required to support business needs.
Qualifications
* NVQ level 2 in Business and Administration or equivalent.
* Experience working in a customer-facing environment.
Benefits
We offer a benefits package that includes free gym membership, health assessments, retail discounts, pension options and other fitness, lifestyle, health and wellbeing rewards.
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