The job holder plays a pivotal role in the training function to ensure the best application of technical training is delivered to Hikvision customers. The job holder is also expected to ensure Hikvision's reputation and business performance are healthy so that it helps the business grow sustainably.
Training Delivery:
* Schedule training sessions, organize IT and other equipment, and manage course enrolment for the London & Dublin training centres.
* Deliver training sessions on the subjects of HCSA- (Entry Level Certificated Training) in CCTV, Software, Access Control, Video Intercom, Intruder Alarms, Networking and Thermal. HCSP – (Advanced Level Certificated Training) in CCTV, Software and Access Control. Other courses as may be added in future.
Training Design:
* Assist in designing and expanding training and development programmes based on the company’s needs.
* Maintain the training and development programmes and manuals to ensure that they are up-to-date and effective.
* Work closely with HQ training team, Pan-EU training team and local product management team to further develop new relevant knowledge and skills based on the market and the company’s products and solutions.
Maintenance:
* Maintain training room products to ensure reliability and readiness for training courses.
* Maintain and update the Training room network infrastructure.
* Order & update Training Room products to keep the products in the training room current and up to date as new products & services launch.
Support:
* Deliver and support demonstrations, training, exhibitions or roadshows related to Hikvision products and solutions.
* Carry out other duties assigned by the team manager.
Our Ideal Candidate has:
* Experience delivering presentations and training to a small or large group of people.
* 3-4 years Experience installing or maintaining security systems (CCTV, Access Control, Alarms, etc)
* IT network design skills, knowledge and experience
* Good general and practical knowledge of CCTV, Intruder Alarms, Access Control and Video Intercom systems.
* IP CCTV system design skills, knowledge and experience
* Experience installing & maintaining Hikvision products and solutions
* Confident user of IT systems, CRM tools, Microsoft Office and reporting tools