Operations Manager
Location: London
Salary: Up to A GBP 75,000
A growing hospitality group is looking for an Operations Manager to oversee multiple sites, drive performance, consistency, and standards across the business. This is a highly visible role : they need someone who is on the floor, in the detail, and present with teams day to day, not managing from a distance.
The Role:
* Be consistently present across sites, leading from the front during key trading periods
* Take ownership of performance across multiple locations : sales, labour, and costs
* Drive operational standards and ensure consistency across every site
* Support, challenge, and develop General Managers to deliver strong results
* Analyse KPIs and act quickly to improve performance
* Oversee recruitment, structure, and succession planning across sites
* Own guest experience and ensure high standards are delivered consistently
* Ensure compliance across food safety, health and safety, and legal requirements
* Manage maintenance and site standards to keep environments at a high level
The Person:
* Proven multi:site experience within hospitality
* Highly visible and hands:on : leads from the floor
* Strong commercial understanding and confident with numbers
* Direct, clear communicator who can influence and challenge
* Strong people leader who develops teams and builds accountability
* Organised, proactive, and able to manage multiple priorities
If this is a bit of you get in touch :