Senior Cloud Operations Engineer - Production Operations
Sage, Newcastle Upon Tyne, England, United Kingdom
Posted 2 days ago. Be among the first 25 applicants.
Job Description
We are seeking a reliable and forward‑thinking Senior Cloud Operations Engineer to help us scale and stabilize the cloud infrastructure that powers our growing suite of SaaS products. In this role, you will own, maintain, and improve production and development environments across AWS and Azure, ensuring they are highly available, secure and performant.
Hybrid role: 3 days per week onsite in Newcastle.
You will play a critical role in our operational strategy by proactively supporting the health of core services, responding to incidents, implementing automation, and ensuring our systems evolve with growing scale and complexity. You’ll collaborate with engineering, platform, and release teams to deliver operational excellence across all lifecycle stages.
As our infrastructure footprint grows rapidly, we rely on well‑defined processes and standards to ensure we move fast without sacrificing reliability. This role is ideal for someone who thrives on owning infrastructure, solving complex problems, and building systems that are resilient, observable, and release ready.
Qualifications
* 5+ years in Cloud Operations, Site Reliability Engineering, or Systems Engineering roles in cloud‑first or SaaS environments.
* Deep experience operating and troubleshooting infrastructure on AWS (EC2, S3, RDS, CloudFront, Lambda) and/or Azure.
* Expert in Linux system administration (RedHat or Debian), with strong fluency in networking, web stack configuration, and OS‑level tuning.
* Proficient in Python and Bash scripting with a strong automation mindset.
* Hands‑on experience with infrastructure‑as‑code using Terraform, Ansible, or CloudFormation.
* Proven success in diagnosing and resolving high‑impact production issues in distributed systems.
* Familiarity with modern monitoring and observability stacks (e.g., Prometheus, ELK, Zabbix).
* Comfortable supporting and optimizing web technologies such as NGINX, HAProxy, Apache, or Tomcat.
* Strong communication skills and the ability to work effectively within a fast‑paced, highly collaborative team environment.
Preferred Qualifications
* Experience with Docker, Kubernetes, or container‑based infrastructure.
* Familiarity with change and release readiness frameworks, including validation, monitoring, rollback, and support requirements.
* Previous experience improving the quality and efficiency of on‑call practices or production runbooks.
* Working knowledge of CI/CD pipelines and release automation tooling.
* A structured, systems‑oriented thinker with a passion for operational excellence, process discipline, and scaling infrastructure through automation.
Seniority level
* Mid‑Senior level
Employment type
* Full‑time
Job function
* Engineering and Information Technology
Industries
* Software Development
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