Location
Location: The Bath Priory (part of the Brownsword family of hotels) has a great location in Bath, just a short walk from the city centre, with a bus stop right outside. The hotel is a stunning Georgian house with 33 bedrooms built in honey‑coloured Bath stone and is surrounded by four acres of garden grounds. We are proud to have won five‑star level awards for over ten years and we are seeking sparkling new personalities to join our family.
Role Overview
Come and join our team as a Turndown Assistant and let your passion and personality shine. Our culture is important to us, and we encourage everyone in our teams to show thoughtfulness towards each other and our guests. As a Turndown Assistant you will prepare bedrooms for the evening, ready to welcome our wonderful guests for a wonderful night’s sleep. We welcome applications from candidates with no experience – this role is all about personality and attitude and we can teach you the rest.
Key Responsibilities
* Make the room nice and cosy for guests to have a good night’s sleep.
* Maintain safety and keep COSHH training up to date.
* Act as a one‑team member, helping each other across departments from time to time.
* Work shifts from 18:00 to 21:00.
Benefits & Perks
To say thank you, we have many perks:
* Competitive pay – Everyone who joins our group gets a competitive rate of pay, irrespective of age, plus you receive the service charge and tips on top.
* Retail and hospitality perks through our Perkbox platform.
* Excellent discounts – 25% off food & beverage in our hotels and a staff rate of £25 B&B per person across the group; friends and family receive special rates.
* External confidential helpline for Employee Assistance Programme support.
* Free meals when on duty.
* Learning and development opportunities – our unique pathways allow everyone to grow.
* Career progression – we have made hundreds of internal promotions, including to General Manager level.
* Milestone awards – Champagne, afternoon tea, or dinner for you and someone special, plus extra special gifts such as longer stays, extra days off, or unique items chosen for you.
About Our Family of Hotels
We bring a family of hotels together under one roof, ready to welcome guests with open arms, warm hearts and experiences that are simply memorable. Each of our hotels is unique, individual, and quirky in personality. Quality is fundamental to everything we do and we believe everyone should feel included, special, and welcome – both our guests and team members.
Locations
Our hotels include the award‑winning Gidleigh Park in Devon, the 900‑year‑old Amberley Castle, and the bustling City Centre Abode in Manchester, set in a nineteenth‑century textile factory two minutes from Piccadilly train station.
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