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Since 2007,The Carpet Stophas been a trusted name in carpet and flooring solutions. As a family-run business, we are committed to delivering exceptional customer service and quality products at affordable prices. Our extensive warehouse allows us to offer a wide selection of flooring options while keeping prices competitive.
Position Summary:
We are looking for a dedicated and proactiveOffice Managerto join our team inDerby. This vital role ensures the smooth day-to-day operation of our office, supports key administrative and HR functions, and upholds our customer service standards. If you thrive in a fast-paced environment and want to be part of a supportive and dynamic team, we want to hear from you!
Key Responsibilities:
* Oversee daily office operations to ensure smooth and efficient workflows
* Manage payroll and maintain employee attendance records
* Supervise administrative staff and provide support as needed
* Monitor and order stationery, uniforms, and other office supplies
* Maintain organised filing systems and handle supplier financial records
* Manage customer enquiries and uphold excellent phone etiquette
* Lead HR functions including recruitment, onboarding, and employee records
* Create and send invoices using Express Invoice software
* Negotiate utility provider contracts to get the best deals for multiple sites
* Oversee and coordinate staff rotas
* Maintain and manage the company CRM system
* Handle online orders through our eCommerce platform
* Manage the Live Chat function on the website
* Prepare monthly reports and assist with ad-hoc tasks from company directors
* Ensure compliance with company procedures and retail standards
* Continuously seek ways to improve efficiency and processes
Requirements:
* Proven experience as an Office Manager or in a similar administrative role
* Strong team leadership and supervisory skills
* Excellent verbal and written communication abilities
* Highly organised with exceptional attention to detail
* Ability to manage multiple tasks and deadlines in a fast-paced setting
* Proficient in Microsoft Office Suite, especially Excel and Outlook
* Background in customer service and a “can-do” attitude
This role is for a 37.5 hour week and will include working 1 in 3 Saturdays.
Job Types: Full-time, Permanent
Pay: £25,350.00-£27,300.00 per year
* Company pension
* Free parking
* On-site parking
Schedule:
* Monday to Friday
* Weekend availability
Experience:
* Administration: 5 years (required)
* Management: 2 years (required)
Licence/Certification:
* Driving Licence (preferred)
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Administrative
* Industries
Retail Furniture and Home Furnishings
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