Job Description
This is a permanent full‑time 39‑hour position based in the Aberdeen store. The role requires 7 days flexibility, including weekends.
What You'll Do
As a Store Manager, you will oversee the entire customer experience in your store, ensuring high visual and commercial standards that align with global strategies and your store’s local context. Acting in line with our values, you’ll drive both your success and the company’s success.
* Lead your store team to deliver an outstanding customer experience.
* Analyse sales performance, set goals, and create plans to optimise results, profits, and stock levels.
* Keep informed about your store’s key strengths and areas for growth, while staying aware of competitors and understanding the local market and customer needs.
* Recruit, onboard, and develop your team while fostering an inclusive and collaborative culture that promotes growth and innovation.
* Represent yourself and the brand positively during all customer interactions.
Who You'll Work With
Your team will include Sales Advisors, Team Leaders, Department Managers and Visual Merchandisers. As a leader, you’ll collaborate with your area team, support office, and key business functions to drive store performance and contribute to the broader success of the company.
Who You Are
* Motivated to contribute to H&M’s vision and success.
* Business‑minded, innovative, and commercially driven to ensure exceptional customer experience.
* Experienced in leadership and dedicated to team development and growth.
* Solution‑driven with excellent communication skills.
* Passionate about fashion trends, commerciality, and visual presentation.
Benefits
* Global Employee Discount of 25% across the H&M Group [H&M, COS, Other Stories, Monki, Weekday, Arket and H&M Home]
* Health and Lifestyle Benefits
* Private Health and Dental Insurance
* The Retail Trust – Employee Assistance Programme
* Benefit Hub, offering exclusive discounts
* Travel Loans
* Company Sick Pay
* Matched Contribution Pension Scheme
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