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Field Sales Operations Manager National
Background – FMCG Convenience / RETAIL PHARMACY / FIELD SALES / RETAIL STORES MERCHANDISING
Territory: National | Reference: KSP/COMB
We are seeking a dynamic and driven Field Operations Manager (National). The role focuses on managing a field team, driving sales, maintaining high standards, and ensuring compliance with company procedures.
This multifaceted role requires liaising, reporting, and supporting the leadership team. Key responsibilities include:
1. Leading, motivating, and developing the team to achieve store excellence and customer service standards
2. Ensuring compliance and best practices are followed
3. Auditing the field team
4. Conducting field visits as per company expectations
5. Providing constructive feedback and addressing poor performance
6. Supporting coaching, training, and onboarding of new starters
7. Building relationships with the field team and customers
8. Driving sales within the field teams
9. Effective time management and report submission
10. Maintaining excellent communication skills
Key Requirements
* Strong personal integrity and influencing skills
* Willingness to travel nationally, with approximately 4 days/week in the field
* Experience managing field sales teams
* Excellent interpersonal skills and stakeholder management
* Self-starter with good time management
* Team player capable of collaboration
* Robust, determined, and proactive problem-solver
* Ability to handle conflict confidently
* Excellent personal presentation
* Fluent in English; bilingual is advantageous
* Education up to GCSE level
* Experience with retail outlet visits and familiarity with IT systems (Word, Excel, Email)
* Full driving license and access to a vehicle
Remuneration & Benefits
* Competitive annual salary with end-of-year bonus (OTE £50,000 - £55,000)
* Vehicle allowance, mobile phone, and laptop
* Auto-enrolment pension after 3 months
* 28 days annual leave including bank holidays
* Birthday vouchers and incentives
Keystone People Limited specializes in sales and account management recruitment, offering an informal, candidate-focused process. This is a full-time, permanent position.
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