We are currently advertising on behalf of an Automotive prestige franchise-approved car dealership who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Cardiff area. Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service. Benefits: - Starting salary of £29,000 per annum pending experience & current earnings. - Access to a bonus scheme providing an OTE of £8,000 per annum. (This is based on Customer Service Scores and Upsell) - Service plans are £25 each on top of this, also! - Overtime, subject to availability, paid additionally at the standard rate. - 25 days of annual leave plus the 8 bank holidays. - CBS (Car Buyer Scheme) is available. - Workplace pension scheme. - Access to in-house guidance & manufacturer-accredited training at our clients' academy. - Various additional company benefits, including discount gym memberships, RAC membership discount, CBS car scheme, eye test/optical equipment contributions, and a retail shopper portal which provides discounts to a huge range of retail outlets. - Fantastic career development prospects with an industry-leading premium brand and a nationwide company operating for over 40 years that is recognised as a "Best Place to Work" by Glassdoor. - Working hours are Monday to Friday 8:00am-6:00pm with an hour for lunch, with 1 in 4 Saturday mornings 8:00am-1:00pm paid additionally at the standard rate. Requirements: - A working experience within a Service Advisor role - The ability to upsell on service work and service plans - Customer Focused and an excellent communicator - Familiarity with using Motor Dealership Database Software Duties of role: - Professionally communicate with customers about service and repair work required on their vehicle - Produce Job Cards on in-house computer systems - Update Customers and Vehicle Records - Prepare and complete Invoices - Advise Customer on estimated costs of repairs and timescales of work due to be completed - Other Ad-Hoc Duties as the role requires For your hard work, our client is offering a salary of up to £29,000 with OTE of circa £37,000. To apply for this Service Advisor position, please forward your CV to Harry Thaxton-Woodcock, quoting the job reference number or call our office for a chat about this position. Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today. © Perfect Placement UK Ltd – See our website for details