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Business change specialist

Teddington
National Physical Laboratory (NPL)
€60,000 a year
Posted: 20h ago
Offer description

About the Role

Our world‑leading Time & Frequency department is seeking a Change Specialist with experience in delivering transformational behavioural change in major programmes.

You will be joining our team at an exciting time – we maintain the UK’s National Time Scale, UTC (NPL), and are currently developing a new resilient Time Scale facility that will underpin UK Digital Infrastructure. This will address the risks associated with our dependency on global navigation satellite systems (such as GPS) that are vulnerable to both natural and intentional interference.

You’ll enjoy collaborating with an experienced Change team and a breadth of stakeholders to assess changes resulting from security requirements within the programme. This will involve planning and implementing the relevant change activities to time, quality, and cost.


Key Responsibilities

* Deliver, implement and monitor business and behavioural change activities in alignment with roadmap
* Develop detailed impact assessments, training needs analyses, and action plans
* Manage the delivery of business readiness assessments
* Partner with Project Managers to coordinate change‑related timelines, resources and deliverables
* Engage, inform and support wider SMEs and senior stakeholders; oversee project‑level change plans


About You


Essential

* Proven and recent experience in delivering transformational behavioural change within complex programmes
* Experience in conducting and maintaining change impact assessments in complex multi‑project programmes
* Strong stakeholder management and engagement skills
* A degree or equivalent experience / professional qualifications in business change management or organisational change management.


Highly‑desirable

* Prior experience within a business change consultancy
* Exposure to a variety of business change methodologies (such as ADKAR, McKinsey 7S model, Kotter’s, Kubler‑Ross, etc.)
* Experience in implementing security‑related behavioural changes


Clearance Requirements

* To work at NPL, you will need to obtain BPSS security clearance.
* To work in this role in the Time & Frequency department, you will need SC clearance with no restrictions or the ability to obtain one.


Equal Opportunities and Diversity

NPL and DSIT have strong commitments to diversity and equality of opportunity, and welcome applications from candidates irrespective of their background, gender, race, sexual orientation, religion, or age. NPL and DSIT encourage applications from women, disabled and black, Asian and minority ethnic candidates in particular. All disabled candidates (as defined by the Equality Act 2010) who satisfy the minimum criteria for the role will be guaranteed an interview under the Disability Confident Scheme.

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