Reports to: Operations Director
At Rileys, we are proud of our heritage as the home for sport since 1878. Rileys Sports Bars is the UK's most loved sports venue, offering fabulous cue sports, darts, table tennis, and big screens to watch all the action. We operate clubs throughout the UK with the vision to become the best sporting and participation experience in the country.
Our people are our champions and key to our success. If you love sport and want to have fun, we want to hear from you.
Who are you?
* You are charismatic, guiding and growing a business where everyone is proud to be part of.
* You are a natural leader, understanding the privilege of developing a team.
* You uphold high standards of integrity and are conscious of your impact on others.
* You have a big heart, genuinely care for your team, and are reliable.
* You lead by example, bringing expertise and positive energy to every challenge.
* You are compassionate and authentic, creating an environment where your team can be themselves.
What will you do?
* Deeply know your team and community, injecting fun and energy into your work.
* Partner with your management team to coach, develop, and nurture your team.
* Build trust within your team to ensure smooth operations when you're not present.
* Manage the business as if it were your own, knowing your budgets and how to meet them.
* Balance attention to detail with strategic vision.
* Admit mistakes humbly and be courageous in seeking solutions.
* Be conscious of your positive and negative impacts on people and the environment.
* Prioritize first-class service, seeking feedback and working to exceed expectations.
* Create a safe, fun environment where people can create unforgettable memories.
What's in it for me?
* Flexible shifts to fit your life.
* Fun, laughs, and lifelong friends.
* Team socials – work hard, play hard.
* Discounted or free food on shift.
* Wagestream benefits.
* Refer-a-friend bonus scheme (£150 to £300 depending on role).
* Career development opportunities.
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