Operations Support Analyst
£45,000 to 56,000 GBP
Bonus
Hybrid WORKING
Location: Central London, Greater London - United Kingdom Type: Permanent
Role: Operations Support Analyst
Work Type & Location: London | Hybrid, must be based in London
Role Type: Permanent
Salary: £45,000 - £55,000 + Bonus
We're working with a leading global group at the forefront of life-saving technologies, seeking an Operations Support Analyst to play a key role in supporting enterprise systems across HR, Finance, ERP, and integrations.
This is a great opportunity to join a collaborative HQ team supporting a complex environment of 40+ operating companies globally. You'll help streamline operations, drive continuous improvement, and support business-critical systems used around the world.
As an Operations Support Analyst, you will:
1. Monitor daily service operations, triage issues, manage escalations, and support key users
2. Build and maintain operational dashboards using Excel/Power BI
3. Drive small-scale process improvements and support wider change initiatives
4. Produce internal documentation and training guides
5. Collaborate with vendors to manage SLAs and service reviews
6. Work across HR, ERP, and Finance system...