Communications and Marketing Officer
Thirteen Group is looking for a Communications and Marketing Officer to join our team at Hudson Quay, Middlesbrough.
A dynamic role supporting creative content production, website and social media coordination, and cross channel communications, the successful candidate will help shape engaging stories, visuals and updates for customers and colleagues. You’ll also provide hands‑on support at events, provide admin support, and contribute to smooth day‑to‑day operations across the communications & marketing team.
This is a hybrid role. You’ll mainly work from home, with 1–2 days a week in our fantastic office at Hudson Quay in Middlesbrough. We’ll need you to be flexible around business and team needs, so you may need to come into the office or visit one of our stores, communities, or hubs more frequently when required.
Thirteen Benefits
* Salary: £29,931 per annum
* Annual leave – starting at 28 days and rising to 31 days after three years, a day off for your birthday, plus bank holidays.
* Pension – up to 17% contributions (flexible contribution rates of up to 7% colleague and up to 10% employer).
* Simply Health – save money on common health expenses and get access to health and wellbeing support services.
* T’dar – our Discount and Reward platform giving you huge savings on everyday brands.
* Opportunities to buy and sell annual leave.
Key Responsibilities
* Creative design: Produce branded graphics, edit presentations, and support photography/videography shoots.
* Digital content coordination: Update website pages, news stories and service information.
* Social media support: Assist with campaigns, monitor engagement and respond appropriately.
* Internal communications: Draft newsletters, intranet posts and colleague updates.
* Community engagement: Attend events, gather stories and ensure communications are inclusive and accessible.
* Team administration: Maintain asset libraries, update content calendars and provide general admin support.
About You
* Relevant degree or demonstrable, relevant experience in a communications or marketing role (desirable).
* Experienced in creating digital content using videography, photography and basic editing tools such as Canva.
* Experienced in updating web pages, social media and or intranet systems.
* Excellent timekeeping, project management and administrative skills with strong attention to detail.
* Collaborative team player who can work well with colleagues across the team and wider business.
* Creative mindset and able to generate ideas and present information.
* You’ll need a full UK driving licence and access to a vehicle.
Why Thirteen Group?
At Thirteen, we work together to provide quality homes, build stronger communities, and support people to live well. As the largest housing association in the North East and among the top 25 nationally, we manage over 36,000 homes, with over 1,600 colleagues providing services for around 100,000 customers.
Our vision is to be the most trusted housing association, with happy customers. In fact, we put customers at the heart of everything we do.
* Join a team that’s local at heart but welcomes talent from everywhere.
* Be part of an organisation that values diversity and inclusivity.
* Be part of a company that offers tailored support services, going beyond just housing solutions.
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