Job Description Being a role model and leading a team to ensure the effective dispatch of all flights to our customer with accurate specifications Working alongside the Shift Manager to fulfill the accuracy of our stock control, handling Goods In, delivering excellence in your work Ensuring the exceptional DO & CO quality is maintained at its highest level with maximum efficiency in accordance with DO & CO regulations as set by the Quality Assurance team Ensuring you adhere to all SOP’s and ALL relevant Critical Control Points, Health and Safety, Food safety and all legal requirements with the DFT and security. Defining systems of working to ensure quality of product, problems are resolved with solutions and continuous improvement initiatives are instigated To build and maintain excellent working relationships with all department Heads, ensuring the provision of a positive and professional service that elevates the DO & CO reputation and any highlighted problems have an implemented solution Representing DO & CO daily with all internal communication with our department and to internal departments Driving success by proactively managing your time to be as efficient and accurate as possible with your work Ensuring the effective development, implementation and evaluation of policies and procedures, ensuring their consistent and compliant application Maintaining good working relationships with all DO & CO family members as well as our partners, vendors, and other stakeholders Managing your time accordingly and with the other processes happening around you Managing the expectations of the Department head to successfully oversee and run the day to day operations, within Stores Working with the head of department to process map each area to improve or create new processes within Stores. Understanding the different roles that are played within the unit and strive to make all effective Work alongside Head of Department and Equipment team to improve the items located within the unit and advise new solutions Taking responsibility for all your actions, support your team, and celebrate successes as a family Able to work in all areas including freezers and chiller rooms Supervisor work to include booking in deliveries. Able to seamlessly work between two units, adapting to different team dynamics and operational requirements. Comfortable working both morning and afternoon shifts, ensuring coverage across critical hours. Open to working weekends, contributing to consistent staffing and service delivery.