About the Role
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As a Branch Administrator, this role involves a range of administrative and support tasks to ensure the smooth running of the business area. Key responsibilities include managing callouts, timesheets, payroll, and the completion of MCM jobs through to invoicing. The role also covers the handling of internal purchase orders and external invoices, coordinating eLearning for operatives and subcontractors, and producing reports for clients and the finance team. Regular updates are to be provided for weekly branch meetings.
The role supports administrative processes by ensuring accurate and timely recording of, and responses to, all communications in line with standard operating procedures. It also involves supporting administrative duties across local teams, branches, clients, and internal departments. This includes managing material requisitions, purchase orders, invoicing, and the prompt input of cost data to enable the completion and invoicing of work orders.
Providing a professional customer experience is central to the role, requiring effective communication with service users, clients, and stakeholders, while upholding high standards of health and safety. Collaboration with team members—including administrators, operatives, supervisors, and subcontractors—is essential to deliver efficient and productive services.
Key Criteria:
1. Substantial experience in an administrative role, ideally within a branch or office environment. Duties should include managing correspondence, organising diaries and meetings, and maintaining accurate records.
2. Proficiency in Microsoft Office, particularly Excel and Word. A good understanding of other office systems and software is also desirable.
3. Communication, both written and verbal, with the ability to engage effectively with colleagues, clients, and senior leadership.
All our roles require candidates to have the entitlement to work within the UK - Mears does not currently offer visa sponsorship.
To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.
Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment.
Benefits we can offer you
4. 25 days annual leave plus bank holidays
5. Access to EAP which includes counselling sessions
6. Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
7. Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
8. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
9. Family friendly policies