Job summary
We are looking for a Receptionist to work 38 hours per week in our busy GP surgery. Flexibility is necessary to help cover extra hours for sickness and annual leave. The Surgery opening hours are on a Monday and pm Tuesday - Friday.
The hours of work are Monday 07.50am pm, Tuesday pm, Wednesday 07.50am - 1.00pm, Thursday pm and Friday pm.
The job will entail contributing to the day to day running of reception, opening the building first thing in a morning and locking up at the end of the day, booking appointments for patients both face to face and over the telephone, dealing with patient queries, again both face to face and over the telephone, processing repeat prescriptions, scanning of incoming documents and dealing with them as necessary, registration of new patients, deal with incoming and outgoing mail plus other necessary admin work.
Maintaining confidentiality at all times is an absolute must.
You will liaise with both internal and external Healthcare Professionals.
Main duties of the job
Duties will include (but not be exclusive to):
Booking Appointments
Dealing with queries
Processing Prescriptions
Registering new patients
Scanning documents and processing as necessary
Arrange home visits
Processing and distributing incoming and outgoing mail
Covering extra hours for sickness and annual leave
About us
We are located on the edge of Mansfield Town Centre. We are a a very friendly team who have worked together for a long time. We consist of 4 GP Partners, 2 Salaried GPs, 2 Practice Nurses, 1 Nurse Associate, 1 Health Care Assistant, 2 Phlebotomists, 2 Medical Secretaries, 2 Coders, 1 Reception Manager and 6 Receptionists. We are a training Practice so regularly have trainee GPs on placement with us.
Millview Surgery is a 2 storey building and you will be expected to work across both floors. We do not have lift access to the upper floor, you will therefore access the upper floor using stairs.
Details
Date posted
09 February 2026
Pay scheme
Other
Salary
£12.21 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
A
Job locations
1a Goldsmith Street
Mansfield
Nottinghamshire
NG18 5PF
Job description
Job responsibilities
Receive, assist and direct patients to access the appropriate care/help necessary. Liaise with Healthcare Professionals both internally and externally.
Provide admin support to the whole team. Project a positive and friendly image to patients and visitors both in person and on the telephone.
Job description
Job responsibilities
Receive, assist and direct patients to access the appropriate care/help necessary. Liaise with Healthcare Professionals both internally and externally.
Provide admin support to the whole team. Project a positive and friendly image to patients and visitors both in person and on the telephone.
Person Specification
Experience
Essential
* A resilliant individual who can work under pressure whilst remaining calm
* Good organsiational skills
* Excellent communication skills both written and verbal
* Adhering to the need for strict confidentiality at all times
* Able to multi task and use own initiative
* Good time keeping
* Experience of working with in a public facing environment
* Flexibility to cover extra hours at short notice
Desirable
* Experience of admin work
Qualifications
Essential
* GCSE Grade A - D in English
Desirable
* IT skillls
* Experience of using SystmOne clinical system
Person Specification
Experience
Essential
* A resilliant individual who can work under pressure whilst remaining calm
* Good organsiational skills
* Excellent communication skills both written and verbal
* Adhering to the need for strict confidentiality at all times
* Able to multi task and use own initiative
* Good time keeping
* Experience of working with in a public facing environment
* Flexibility to cover extra hours at short notice
Desirable
* Experience of admin work
Qualifications
Essential
* GCSE Grade A - D in English
Desirable
* IT skillls
* Experience of using SystmOne clinical system
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Millview Surgery
Address
1a Goldsmith Street
Mansfield
Nottinghamshire
NG18 5PF
Employer's website
(Opens in a new tab)
Employer details
Employer name
Millview Surgery
Address
1a Goldsmith Street
Mansfield
Nottinghamshire
NG18 5PF
Employer's website
(Opens in a new tab)