POST: Pastoral Duty Officer LOCATION: Thorns Collegiate Academy GRADE: Band D/E SCP 9-25 SALARY: £24,843 - £34,265 per annum HOURS: 37 Hours per week, Term Time 2 weeks Shireland Collegiate Academy Trust is an established Multi-Academy Trust of primary and secondary academies across the West Midlands. Our reputation is built on our core values of innovation, collaboration and inspiring individuals within our care. We want every single person that comes through the doors of one of our academies to leave having grown as an individual, in terms of their skill set and their respect for others. We believe that every person who passes through our doors deserves the very best that we can offer. Everyone who works with and for the Shireland Collegiate Academy Trust does so because they believe in children and want their futures to be happy and successful. We are looking for a dynamic, resilient and committed individual co-ordinate the work of the non-teaching Behaviour Mentors to set a positive climate for learning throughout the academy by supporting all students to meet the academy’s high expectations of behaviour. This is a fast-paced, exciting opportunity for the right candidate to add value to our Student Support Service. We can offer: Opportunities across our MAT to enhance skills and experience Excellent career development opportunities Exceptional CPD provision A supportive working environment and team ethos Friendly, enthusiastic children. Key Responsibilities: To co-ordinate the Student Support Services’ response to on-call requests for support in a timely, effective manner. To provide timely, detailed and regular contact to students’ families regarding emerging and/or ongoing behaviour incidents within the academy. To utilise the CCTV systems to support the effective deployment of the Student Support Services/Senior Leadership Team. To maintain detailed, accurate and timely records/reports of behaviour incidents to ensure the Student Support Services team are able to effectively prioritise any outstanding incidents. Working collaboratively with the Vice Principal and Senior Behaviour Mentor, ensure any outstanding behaviour incidents are allocated to a member of the team to ensure consistent, appropriate and timely actions are taken in line with behaviour processes. Candidates should be able to demonstrate: The successful candidate will: Have the ability to work independently and as part of a team. Be resilient and tenacious in their approach able to flourish in a fast-paced, high pressure role Be passionate and committed to helping others. Understand the operational role and its strategic elements to build outstanding relationships with children, families and professionals. While we are ideally looking for a candidate with demonstrable experience in pastoral care within a school, we are open to applications from outstanding candidates with a strong grounding in supporting children and families outside of the education sector – for all prospective candidates, a passion for supporting young people, tenacity and a commitment to inclusive practice will be vital for success. Our academy is in an exciting phase of transition and there has been immense progress in developing a strong culture of safeguarding and high-quality pastoral care - this is a tremendous opportunity for an exceptional candidate to join our new Student Support Services team and help further improve outcomes for all our young people, irrespective of the challenges they face. We pride ourselves on being an employer of choice where all staff can thrive. We believe that supporting our staff both personally and professionally allows them to give their very best to our students. Our aim is to foster a working culture that recognises and reflects the importance of good mental health and wellbeing and provides effective support when colleagues need it. Shireland Collegiate Academy Trust is committed to safeguarding and promoting the welfare of children and young people and expects its entire staff to share this commitment. All post-holders will be required to have an Enhanced Disclosure from the Disclosure and Barring Service (DBS), including a Children’s Barred List check for post carrying out a regulated activity. Closing Date: Sunday 11th January 2026 Interviews: Monday 19th January 2026 Please note we reserve the right to bring forward the closing date.