Overview
Waste and Cleansing Supervisor
Craigmillar Depot
Salary: £34,452 - £40,501
Hours: 36 per week
4X4 Day shift 06.00 - 17.02. This post requires a driving licence.
Responsibilities
* Manage day-to-day activities of a designated group of Waste and Cleansing staff, delivering services including street cleaning, waste and recycling collection, litter collection from open spaces, street washing, graffiti removal and environmental inspection.
* Act as the first point of contact with the public, provide advice, respond to problems, and liaise with Council colleagues and other parties to maintain high standards of customer care.
* Support or take environmental enforcement action as directed by line management.
* Plan, prioritise and allocate staff and resources to ensure adequate cover and continuity of service.
* Monitor and manage work performance using methods such as route planning/optimisation software and mobile technology to deliver a "right first time" service and minimise complaints.
* Order and maintain stocks of uniform and PPE; issue prescribed protective clothing and ensure proper use of uniform and PPE.
* Confirm staff/crew compliance with relevant regulations at the start and end of shifts and ensure drivers are fit to drive safely.
* Brief staff on matters affecting them, including performance, changes to working practices and procedures, and service developments; provide access to relevant Council information such as mandatory HR policies.
* Issue relevant paperwork/instruction to crews at the start of shifts and monitor progress throughout the day.
* Utilise performance information to monitor and manage resources, address exceptions and issues to maximise service delivery.
Qualifications
* Current or attainable qualification at SVQ Level 3 or equivalent in an environmental related subject.
* Valid driving licence is required for the post.
We are committed to a diverse and inclusive workforce. We encourage applications from women for senior roles, and from people from minority ethnic backgrounds, people with disabilities or neurodivergent people, care-experienced people, carers and LGBT+ people. Disabled and care-experienced applicants who meet the minimum job criteria will be guaranteed an interview as applicable by policy.
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