About the Role
Find out more about this role by reading the information below, then apply to be considered.
This is an exciting opportunity to join a values-led organisation and play a key role within the Credit Control team. You'll contribute to achieving team objectives and help improve processes and administration.
Reporting to the Credit Control Manager, you'll take ownership of part of the Sales Ledger - monitoring, chasing, and controlling debt while maintaining excellent relationships with customers and colleagues.
Key Responsibilities:
End-to-end credit control: chasing overdue payments by phone, email, and letter in line with agreed processes in a high-volume environment.
Collaborate with invoicing and regional teams to resolve queries or disputes that may delay payment.
Record all chase activity and maintain accurate debtor information in the accounting system.
Issue final demand letters to delinquent clients when required.
Produce monthly reports for management on debtor levels and overdue accounts.
Prepare documentation for escalation to legal when required.
About You
You are an experienced Credit Controller with strong communication skills and the ability to build positive relationships. You take pride in accuracy, organisation, and professionalism, and thrive in a fast-paced, team-focused environment.
Skills & Experience:
2-3 years' experience in a Credit Control role.
A collaborative team player who contributes to shared success.
Excellent written and verbal communication skills.
Demonstrates initiative, energy, and a proactive approach to problem-solving.
Strong organisational skills and ability to manage multiple priorities.
Works well under pressure and meets deadlines with accuracy.
High attention to detail and strong reconciliation skills.
Proficient in Microsoft Excel, Office applications, and accounting systems such as Sage (or similar).
Core Competencies
Acts with integrity and professionalism.
Takes ownership and delivers results.
Supports team members and promotes collaboration.
Seeks continuous improvement in processes and performance.
What's on Offer
Full training and ongoing support.
Opportunities for career development and progression.
A supportive, inclusive, and values-driven culture.
Employee recognition and engagement initiatives.
Benefits such as a cycle-to-work scheme, pension plan, and wellbeing/discount platforms.
Our Culture
We are a people-focused business that believes in teamwork, honesty, and accountability. We aim to create a positive environment where employees feel supported and empowered to succeed.
If you're a motivated Credit Controller looking to take ownership of your ledger in a supportive, forward-thinking company, we'd love to hear from you.
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.
TPBN1_UKTJ